Medical Assistant Lead Consultant
Resume:
HOPE BATES
LEAD CONSULTANT
CONTACT
ad8ulb@r.postjobfree.com
EDUCATION
MEDICAL ASSISTANT• IN
PROGRESS
Kaplan College
North Hollywood, CA
KEY SKILLS
Strategic Sales Planning
Team Leadership & Development
Customer Relationship Management
Inventory & Merchandising Expertise
Problem-Solving & Operational
Efficiency
PROFILE
With over a decade of experience in innovative customer engagement and strategic product promotion, I serve as a Scentsy Lead Consultant whose approach combines enthusiasm with strategic insight, making me adept at enhancing the retail experience. With extensive experience, I consistently deliver solutions that resonate with customers and exceed sales goals. Strongly proficient in inventory management, promotional activities, and creating visually appealing presentations. As a natural leader, I inspire teams towards collective success while maintaining a productive work environment. My problem- solving abilities and customer-centric focus make me an exceptional candidate poised to drive success. EXPERIENCE
LEAD CONSULTANT • JULY ‘20 TO PRESENT
Scentsy • 30120 Kiowa Cir, Hemet, CA
spearheading sales strategies, mentoring a team of consultants, and driving customer engagement through in-depth knowledge of Scentsy products.
Drove company sales by developing and implementing strategic sales plans, leveraging in- depth product knowledge and market analysis.
Mentored and led a team of consultants, fostering a collaborative environment and enhancing team performance through targeted training and support.
Built and maintained robust customer relationships, ensuring high levels of satisfaction and repeat business through personalized engagement and service.
Analyzed market trends and customer feedback to guide team efforts and refine sales strategies, contributing significantly to achieving and surpassing sales targets. ASSITANT MANAGER/KEY HOLDER • AUGUST ‘18 TO FEBRUARY ‘21 The Cosmetics Company Store • 48750 Seminole Dr, #151, Cabazon, CA Centered on creating an engaging customer experience through expert staff training, inventory management, and personalized service. The position involved strategic merchandising, transaction accuracy, and problem-solving to ensure a seamless and satisfying shopping environment.
Orchestrated staff recruitment and training, focusing on superior product knowledge and customer service.
Managed inventory and merchandising, ensuring up-to-date promotions and product availability.
Handled financial transactions with accuracy, including cash management and processing discounts.
Delivered exceptional customer service, resolving issues and facilitating satisfactory transactions.
Maintained smooth operations and customer interactions using advanced POS system and problem-solving skills.
RETAIL SALES ASSISTANT • OCTOBER ‘15 TO AUGUST ‘18 The Cosmetics Company Store • 48750 Seminole Dr, #151, Cabazon, CA Centered on creating an engaging customer experience through expert staff training, inventory management, and personalized service. The position involved strategic merchandising, transaction accuracy, and problem-solving to ensure a seamless and satisfying shopping environment.
Focused on superior product knowledge and customer service.
Supported inventory and merchandising, ensuring up-to-date promotions and product availability.
Handled financial transactions with accuracy, including cash management and processing discounts.
SALES ASSISTANT • NOVEMBER ‘14 TO DECEMBER ‘14
Sun Glass Hut• 48750 Seminole Dr, Cabazon, CA
Drove sales through strategic customer engagement and maintaining an appealing store environment.
Provided informed responses to customer inquiries about ongoing promotions and adeptly resolved issues in alignment with store policies.
Boosted sales figures through effective upselling and cross-selling techniques, contributing to store revenue.
Significantly enhanced customer satisfaction, reflected in increased service feedback scores, by delivering exceptional daily service.
Maintained an inviting store atmosphere by restocking merchandise, organizing displays, and conducting floor moves to highlight key products.
Ensured a clean and organized sales area through diligent merchandising, display maintenance, and housekeeping efforts.
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