Legal Secretary Customer Service

Nicoleen Botes

Phone: 082-******* Email: ad8ufo@r.postjobfree.com

Location: Lynnwood, Pretoria

Professional Summary

Highly skilled administrative professional with 20 years of experience in office management, customer service, and administrative support. Proven ability to handle multiple tasks efficiently, manage complex schedules, and provide exceptional service in fast-paced environments. Adept at managing phone systems, greeting clients, and performing various office tasks with a focus on accuracy and professionalism.

Work Experience

Legal Secretary & Administrative Support

Jay Inc. Attorneys August 2021 – Present

- Legal Secretary: Responsible for typing, servicing, scanning, and filing court documents daily. Maintains diaries, schedules appointments, and manages hearings. Manages Court Online and Caselines databases. Handles client email correspondence and attends court for document servicing.

- Criminal Law Secretary: Manages client schedules, appointments, and types legal contracts, ensuring accuracy through proofreading.

- Receptionist: Answers all incoming calls, manages meeting rooms, orders office supplies, greets clients and visitors, prepares coffee and tea, and oversees mail and deliveries. Prepares invoices and accounts for clients, follows up on payments, and handles accounts receivable.

- Product Merchandising (Subsidiary Company): Manages orders for beverage manufacturing, including supplies, bottles, caps, and labels. Ensures timely delivery of customer orders.

Legal Secretary Arcadia Law Chambers

January 2015 – March 2020

- Explained insolvency processes to clients and provided guidance on required documentation.

- Collected and compiled necessary documents from clients.

- Typed and prepared Liquidation and Sequestration documents for court submissions.

Legal Secretary Sechaba Trust Liquidators

March 2010 – December 2014

- Managed clients' and companies' assets, overseeing the auctioning process.

- Typed and prepared Statements of Affairs, ensuring accurate documentation.

- Informed creditors about the reasons for insolvency, maintaining clear communication throughout the process.

Legal Secretary Mandy Botha Attorneys

June 2006 – February 2010

- Responsible for typing, servicing, scanning, and filing court documents daily.

- Maintained diaries, scheduled appointments, and managed court hearings.

- Handled client email correspondence and attended court for document servicing.

Skills

- Software Proficiency: Microsoft Office (Excel, Word, Outlook), Court Online, Caselines and

Chat GPT

- Customer Service: Excellent, friendly, and efficient service, ensuring positive client interactions

- Communication: Strong verbal and written skills in both Afrikaans and English

- Organizational Skills: Exceptional multitasking abilities, managing various administrative tasks effectively

- Attention to Detail: Ensuring accuracy in documentation and client communication

Education

Grade 12

Wonderboom High School 1987

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