Customer Service Data Entry

PAMELA TURNER

Address: *** ****** **., ****** ****, PA 19079 Email: ad8udj@r.postjobfree.com Phone: 267-***-**** ADMINISTRATIVE AND CUSTOMER SERVICE PROFESSIONAL

Highly motivated and proactive professional with proven experience in team leadership, resource coordination, and customer service. Experienced in developing and maintaining positive relationships with customers. Ability to maintain a highly productive, efficient, and quality-driven environment. Flexible and hardworking, looking for an opportunity to enhance my skills and utilize my extensive experience. Excellent communication and interpersonal skills to facilitate strong stakeholder relationships at all levels, fostering a collaborative environment to enable target-attainment and continuous improvement. CORE COMPETENCIES

• Customer Service

• Dispute Resolution

• Office Administration

• Cross-Functional Collaboration

• Process Improvement

• People Management

• Strategic Planning

• Stakeholders Engagement

• Data Entry

PROFESSIONAL EXPERIENCE

MY BRIGHT BEGINNING 02/2015 – 05/2017

Infant and Toddler Teacher

• Ensured that all federal, state and local regulations governing child care centers are being adhered to daily.

• Worked with other employees in finding ways to bridge the gap between teachers, children, and the community.

• Implemented an effective child development program to meet each child's physical, social, emotional and intellectual needs.

• Ensuring children's safety through constant supervision, effective arrangement of space, and proper maintenance of equipment.

CAMBRIDGE SCHOOL 06/2013 – 01/2015

Infant Lead Teacher

• Provided activities and opportunities that encourage curiosity, exploration, and problem-solving appropriate to the children's developmental levels.

• Used clear communication and professionalism to develop constructive relationships with families and staff.

• Created a safe, comfortable and fun learning environment to advance infants' and toddlers' social development.

• Presented a variety of materials and resources for children to explore, manipulate and use, both in learning activities and imaginative play.

CARE TO LEARN 10/2011 – 06/2013

Infant Lead Teacher

• Meet with parents and guardians to discuss their children's progress and needs, determine their priorities for their child, and suggest ways to promote learning and development.

• Maintained accurate and complete student records as required by laws, district policies, and administrative regulations.

• Ensured that child care routines are carried out in a prompt, hygienic, and consistent manner, with the right child development principles; this included routine related to diapering, hand washing, eating, napping and transitioning between activities.

• Stimulated learning opportunities, leveraging children's curiosity and relating lessons to every-day life while encouraging respectful social interaction among peers

BRIGHT SIDE ACADEMY – LEARNING CENTER 04/2008 – 08/2010 Infant Lead Teacher

• Guaranteed that parents receive adequate information about their child's experiences at the center through daily contacts and regularly scheduled parent conferences.

• Demonstrating skills to adequately address the developmental needs of infants and toddlers.

• Functioned as the primary liaison between parents and upper management to ensure a consistently positive customer service experience.

• Developed healthy and positive relationships with a diverse population of families, integrating their cultural beliefs into a daily routine.

EDUCATION

Child Development Association Certificate April 2012 – present West Philadelphia High School – Diploma

SOFT SKILLS

• Complex Negotiations

• Active Listening

• Discipline

• Relationship Building

• Strategic Perspective

• Quick Learner

• Emotional Intelligence

• Time Management

• Interpersonal Abilities

• Analytical Thinker

• Technology Savvy

• Teamwork

Contact this candidate