Customer Service Data Entry

Brandy Marshall O'Bryan

Administrative Assistant Boonville, MO 65233 ad8tv1@r.postjobfree.com +1-660-***-****

Professional career, with daily challenges, being part of a Team, giving it your all, listening to your peers.

Authorized to work in the US for any employer

Work Experience

Dispatcher

Summit Materials - Columbia, MO

August 2023 to Present

Customer service for 9 quarries, data entry, multi-line telephone, coordinate deliveries, enter orders, input directions to new and existing lots and locations.

Office Manager

Fibersmith - Columbia, MO

March 2023 to July 2023

Recruiting, onboarding, order supplies, time and attendance.

General Clerk

Interactive Government Holdings - Fayette, MO

June 2023 to June 2023

Filed, pulled files

Delivery Driver

Bumper to Bumper - Boonville, MO

February 2023 to March 2023

Deliver Parts, Customer service, cleaning, putting up inventory.

Administrative Assistant

Metal Culverts, Inc - Columbia, MO December 2022 to January 2023

Customer service, multi-line telephone, calculating inventory, data entry, supply ordering.

Customer Service Representative

Brian Wear Plumbing - Columbia, MO

April 2022 to December 2022

Customer service, data entry, multi-line telephone, scheduling, receiving payments, collections.

Administrative Assistant

Northbridge Professional Technologies - Columbia, MO

March 2022 to April 2022

Multi-line telephone, customer service, data entry, deposits, prepare shipping.

Clerk

Centurion - Boonville, MO

December 2021 to March 2022

Customer service, schedule all outbound appointments for treatment, data entry, multi-line telephone, coordinate with custody staff for transport.

Dispatcher/Administrative Assistant/Operations Specialist

ADVANCED DISPOSAL SERVICES, INC./Waste Management - Boonville, MO

June 2016 to December 2021

Dispatch routes, print routes, customer service, multi-line telephone, filing, creating files, A/R, A/P, reconcile transfer station, financials, reconcile accounts, email, HR, money handling, errands, ordering, reconciliation of company credit card. notary, creating and maintaining employee files, onboarding, updating employee files, scheduling DOT Physicals, uploading results into system, to keep current. Coding bills, Coupa, TEAMS, OPUS, OCSD, Team Player. Updating employee files, spread sheets, creating excel forms, maintaining PO Log.

Customer Service Associate

Break Time - Boonville, MO

February 2016 to July 2016

Responsibilities

Customer service, stock shelves and cooler, clean, balance cash drawer, money handling.

Accomplishments

Enhanced customer service skills.

Skills Used

Friendly, Courteous, Punctual, Efficient, Team Player.

Dispatcher/Administrative Assistant

GSN Staffing/Advanced Disposal - Boonville, MO

January 2016 to June 2016

Responsibilities

Print, close and schedule routes, customer service, filing, scanning, updating daily operations sheets

Accomplishments

I helped run the office when the Operations Manager was running routes.

Skills Used

Accomplishing daily activities and learning new skills daily.

Rural Carrier Associate

USPS - Tipton, MO

August 2015 to October 2015

Responsibilities

Case mail, deliver mail and packages.

Accomplishments

Associating addresses with names, and their geographical locations.

Skills Used

Matching names with addresses, and delivering mail and packages in a timely manner.

Staffing Coordinator

GSN Staffing - Columbia, MO

May 2015 to July 2015

Responsibilities

Take applications, give testing, hire and terminate individuals, background checks, drive to my account and talk to the HR Manager about staffing needs.

Skills Used

Microsoft Office, Scheduling, Recruitment, Customer Service, answering multi-line telephone.

Credit Manager 1

Heights Finance Corporation - Marshall, MO December 2014 to May 2015

Responsibilities

Take credit applications, run credit, data entry, customer service, accept payments, answer phones, filing.

CSR

Lincare - Columbia, MO

August 2011 to December 2014

Customer Service, insurance pre-certification, answer phones, deliver equipment, data entry, medical terminology, Team Player.

Office Manager

Diversified Staffing Specialists - Boonville, MO August 2010 to May 2011

Accept applicants; payroll, customer service, supervises employees.

Pharmacy Technician

Interlock Pharmacy - Columbia, MO

February 2010 to May 2010

Pre-packing and filling medication orders, medical terminology.

Financial Services Representative

Citizens Bank and Trust - Boonville, MO October 2007 to May 2009

Customer Service, Data Entry, Money Handling, Money Orders, Cashiers Checks, Multi-line telephone, Opening Accounts, Team Player.

Program Assistant

Boone County Juvenile Office - Columbia, MO

July 2007 to October 2007

Data Entry, Serving Summons and Subpoenas, Court Facilitation, Filing.

Deposit Clerk

MBS Textbook Exchange - Columbia, MO

October 2006 to December 2006

Data Entry, Deposit Slips, Scanning, Customer Service, Multi-line Telephone.

Administrative Assistant

City of Boonville - Boonville, MO March 2005 to June 2006

G/L, A/P, A/R, Microsoft Word and Excel, Deposits, Coding of Bills, 10-key, Entering Bills, Printing Checks.

Vet Tech/ Receptionist

Horton Animal Hospital - Columbia, MO November 2003 to May 2005

A/P, A/R, Walking Animals, Cleaning Kennels, Assisting in Surgery, Customer Service, Collections, Specimens, medical terminology.

Correctional Officer 1

Boonville Correctional Center - Boonville, MO

July 1996 to October 2003

Public Safety, Custody and Control of Inmates, Counting Inmates, Maintaining Control Center, Supervision of over 180 Inmates, Maintaining all Rosters.

Education

High school diploma in Business

Columbia College

Skills

•Notary Public (10+ years)

•Outlook (10+ years)

•Payroll (6 years)

•Administrative Assistant (10+ years)

•Receptionist (10+ years)

•Word (10+ years)

•Billing (10+ years)

•Microsoft Excel (10+ years)

•Data Entry (10+ years)

•MS Office (10+ years)

•Microsoft Office (10+ years)

•accounting (10+ years)

•Financial Services (10+ years)

•Veterinary Technician Experience (5 years)

•10 Key Data Entry (10+ years)

•Human Resources Management (7 years)

•Office Management (10+ years)

•Law Enforcement (7 years)

•Bookkeeping (10+ years)

•Management (10+ years)

•Employee Orientation (5 years)

•Security (7 years)

•Pharmacy Technician Experience (Less than 1 year)

•Financial Report Writing (1 year)

•Interviewing (5 years)

•Tax Experience (10+ years)

•Workers' Compensation (10+ years)

•Business Management (10+ years)

•Account Reconciliation (10+ years)

•Bank Reconciliation (10+ years)

•Animal Care (10+ years)

•Medical office experience (4 years)

•Clerical experience (10+ years)

•ICD-10 (4 years)

•Adobe Acrobat (10+ years)

•Medical billing (4 years)

•CPT coding (4 years)

•Windows (10+ years)

•Supervising experience (10+ years)

•Proofreading (10+ years)

•Insurance verification (4 years)

•Documentation review (10+ years)

•Medicare (4 years)

•Medical coding (4 years)

•Customer service (10+ years)

•Accounts payable (10+ years)

•Accounts receivable (10+ years)

•Medical records (5 years)

•Hospitality (10+ years)

•HIPAA (10+ years)

•Background Checks (10+ years)

•Investigative Research (10+ years)

•Legal Terminology (10+ years)

•Medical terminology (10+ years)

•Supervising experience (7 years)

•Customer support (10+ years)

•Computer skills (10+ years)

•Dispatching (10+ years)

•Typing (10+ years)

•Google Docs (10+ years)

•Google Suite (10+ years)

•Communication skills (10+ years)

•Insurance pre-certification (4 years)

Certifications and Licenses

Driver's License

Food Handler Certification

Assessments

Work style: Professionalism — Proficient

February 2022

Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient

Office manager — Proficient

October 2020

Scheduling and budgeting Full results: Proficient

Attention to detail — Proficient

September 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Data entry: Attention to detail — Proficient

November 2021

Maintaining data integrity by detecting errors

Full results: Proficient

Scheduling — Proficient

November 2021

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Spreadsheets with Microsoft Excel — Proficient

February 2021

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient

Customer service — Proficient

February 2022

Identifying and resolving common customer issues

Full results: Proficient

HR: Compensation & benefits — Proficient October 2021

Knowledge of compensation and benefits programs

Full results: Proficient

Administrative assistant/receptionist — Proficient August 2021

Using basic scheduling and organizational skills in an office setting

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Typing (60 WPM), Filing, Microsoft Word, Excel, XP and 2000, AS400, INCODE, Multitasking, Customer

Service, A/R, A/P, Multi-Line Telephone, MULES, Deposits, Fax, Copy, Mail, Ship Parcels and Scanner,

Cash Register, Some Accounting and Bookkeeping, Bill coding, 10-key, Notary Public, General Ledger, PO Log, Coupa, OCSD, TEAMS, OPUS, Zoom, Skype, Team Player.

In order to make a successful company thrive, you must be a Team Player, give 100% at all times, and listen to others ideas.

Contact this candidate