Food Service Delivery

Elizabeth Root

Westminster, SC ***** • 864-***-**** • ad8tqi@r.postjobfree.com

Professional Summary

Astute supervisor dedicated to comprehensive leadership for cutting costs and maximizing quality. Great multitasker with training in lower level management and extensive experience in food service. Committed to enhancing customer experiences while cutting overall costs. Skills

• Performance

Improvement

• Staff Scheduling

• Timesheet Organization

• Production Reporting

• Food Inventories

• Active Listening

• Production and Time

Sequencing

• Customer Satisfaction

• Service Delivery

Management

• Monitoring Food

Preparation

• Anticipating Problems

• Worker Training

Work History

Dietary Supervisor, 10/2014 to Present

Morrison/Prisma– Seneca, SC

• Monitored production to check safety, standardized production and appropriate portioning.

• Consulted with dietitians to plan menus appropriate for patient needs.

• Visited with residents to inquire about satisfaction, quality and personal preferences.

• Purchased food supplies for department according to budget limitations.

• Monitored food preparation, production and plating for quality control.

• Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.

• Carried out day-day-day duties accurately and efficiently.

• Demonstrated respect, friendliness and willingness to help wherever needed. Deli Bakery, 11/1995 to 10/2014

Bilo Grocery – Seneca, SC

• Greeted customers at counter to fulfill requests and answer questions.

• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

• Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.

• Delivered exemplary customer service to guests, even in peak business periods to promote retention.

• Made food according to standard recipes with requested changes for customer satisfaction.

• Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.

• Planned work for deli team to optimize coverage for busy periods.

• Received payment via cash, check, card or mobile payment and processed promptly, resulting in 99% accuracy rate.

• Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.

• Managed all baking operations professionally and handled all problems confidently.

• Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.

• Maintained cleanliness and hygiene in bakery premises.

• Oversaw food preparation and monitored safety protocols.

• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

Education

High School Diploma: 06/1982

Saint Thomas Aquinas High School - Dover, NH

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