Support Specialist Part-Time

HyeJeong Sohn

Nationality: American Email: **********@*****.*** 1-213-***-****

Experienced Office Management and Administration professional with 8 years of experience optimizing productivity, efficiency and service quality across various environments. Highly ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen.

Work Experiences

BagelEducation,LLC

Consultant & Global Marketer

June 2023- Current

•Fully guided MBA applicants, securing admissions to Ivy League schools like Wharton, Yale, and Columbia.

•Earned a reputation as a “nicely direct” advisor, provided candid feedback to help applicants highlight strengths and find the right program fit.

•Conducted debriefing sessions, guided Mock MBA Interview Sessions and provided ongoing support.

•Developed channel strategies and identified emerging markets and shifts to increase applicants in Korea through content strategy and multi-channel network marketing.

•Tracked sales targets, financial details (budget, cost, price, margin, tax, etc.), managed MBA consulting lifecycle.

Centralia School District

Bilingual Instructional Assistant (part-time)

Dec 2023 - Apr 2024

•Assisted in daily instruction of language arts, including phonics, listening, speaking, reading, and writing, using students' primary language if needed.

•Served as a liaison for improved communication between school and home; provided native language support for non-English speaking students to better understand instructions and participate fully in the curriculum.

•Participated in field trips, workshops, and in-services; established and maintained good working relationships with others.

Korea Foreign School

Marketing Consultant/ ESL Teacher

Oct 2021 - May 2023

•Served as an IB World/Cambridge International School Educational Consultant, analyzing curricula and aligning with institutional goals.

•Managed diverse ESL English classrooms with diverse backgrounds, offering consulting on English reading methods and word memorization.

•Conducted research on translanguaging and code-switching in classrooms.

•Worked with educational programs like Managebac, WIDA, MAP, and Interactive Whiteboard. •Held parental meetings, workshops, and provided instructional materials to improve lesson delivery.

Seoul National University

Academic Support Advisor

Feb 2018- Sep 2021

•Led the Global Residence Program, offering MBA students cultural, economic, and societal immersion in major Asian countries.

• Arranged programs with Peking University, Tsinghua University, and Hitotsubashi University ICS, enabling students to attend lectures and visit multicultural companies.

•Established efficient workflow processes, monitored productivity, and implemented improvements.

•Trained employees on regulatory compliance and managed CRM database, including troubleshooting, maintenance, updates, and report generation.

Education

Feb 2018 Seoul National University, Graduate Business School Seoul, South Korea

Global Master of Business Administration (MBA)

June 2014 California State University, Long Beach Bachelor of Science in Health Care Administration

June 2010 Marina High School, Huntington Beach CA

Diploma; Grade 9-12 (GPA: 4.2/4.0)

June 2006 Jakarta International School, Jakarta Jakarta, Indonesia

Grade 1-8

Skills

Language: Native English and Korean, Fluent in Indonesian

Proficiency in all Microsoft office programs: Word, Powerpoint, Excel / Adobe programs and Photoshop, Team Leadership, Performance Management

Interest: walking, reading and appreciate gallery

Certification

•Teaching English to Speakers of Other Languages(TESOL) Certificate

University of California Los Angeles (UCLA), CA, USA

•Yonsei University Big Data Management Certificate, Seoul, South Korea

•Peking University International Business Strategy Certificate

Global Residence Program(DBIA) China

•Hitotsubashi University International Business Strategy Certificate

Doing Business in Asia(GRP), Japan

•Awarded as Dean’s Honor List for Outstanding Scholastic Achievement,

California State University, Long Beach

•Achieved Corporate Compliance Certification

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