Customer Service Credit Card
Resume:
Barbara Pate
Mrs.
Elba, AL *****
************************@***********.***
My name is Barbara Pate. I have 35 years experience in customer service, and sales. I am profient in B2B sales, SAAS, and Marketing. I also am profient with Business Administration and Management. I am experienced with Microsoft office, excel, ECT., I am also familiar with CRM. I have generated my own leads, I am experienced in cold calling and warm calls, also I have used automatic dialers. Authorized to work in the US for any employer
Work Experience
Senior Lead Generator
SBGA, UCI Inc - Irvine, CA
March 2022 to Present
I make cold calls and call clover customers. I do live transfers and try to hit my goals everyday and surpass them.
Outbound Sales Representative
Momentum Solar - Plainfield, NJ
June 2021 to March 2022
I make cold calls from an automatic dialer and set appointments for solar. Business Owner
Texas Star Candle Company - Kingsville, TX
February 2019 to September 2021
Customer service, cashier, bank drops,making all products, credit card processor etc Business Owner
Formal Occasions For U - Kingsville, TX
July 2018 to March 2020
Customer service, cashier, bank drops, credit card machine, ordering formals, alterations, weddings, quinceaneras,etc
Business Owner
Double A"s Bar - Kingsville, TX
August 2016 to October 2016
Customer service, cashier, bank drops, credit card processor, making drinks, etc Business Owner
Country Ranch Buffet - Kingsville, TX
February 2016 to September 2016
Customer service, cashier, bank drops, credit card machine, hiring, payroll, cleaning, cooking, maintenance ect
Small Business Owner
Phillip's Computer Repair & Electronics - Eastpoint, FL December 2010 to August 2013
Business owner, took care of all ordering and payroll and taxes for this business. We also carried music equipment, guitar strings, and ordered music instruments. We took in computers that needed to be refurbished, cleaned, and ordered parts to repair computers and laptops. We took bill pay and offered internet to our customers as we were internet providers through Mainstreet Internet, Florida Department of Corrections
Calhoun Correctional Institution - Blountstown, FL June 2008 to December 2010
State correctional officer that took care of the well being of inmates and fellow officers in the facility. Protect and serve. Kepping the public safe from inmates excaping the facility. Giving the inmates jobs to to and making sure the did the jobs without recourse. Keeping a log and doing rounds in the dorm every 30 minutes, Radio talk and responding to other officers on the compound. Taking inmates to chow hall to eat and escorting inmates to medical or confinement. Working in a tower or the roving patrol making sure there were no escapes or someone trying to help inmates escape. Searching other officers when coming on shift to make sure there was no contraband being brought in the prison for the inmates. I also worked in the control room which is the heart of the compound. I had to type a log to keep up with the operations of the compound on my shift. I had a log in for the CDC to move inmates into dorms and into medical or confinement so we always had track of their location and where there were being housed. I even had to remove them when they were be sent to other correctional facilities. I had to do dispatch to outgoing or incoming transports. Even when inmates were taken to hosiptals for count procedures, I had to call counts for the the facilities : Calhoun Correctional Instiitution is calling count at this time. Please call in your count for your dorm, If we do not have a correct count in a timely manner an emergency recount will be called,"
When Count was correct I would clear the count for the facilty. Florida Department of Corrections
Gulf Correctional Institution - Wewahitchka, FL
November 2005 to June 2008
State correctional officer that took care of the well being of inmates and fellow officers in the facility. Protect and serve. Kepping the public safe from inmates excaping the facility. Giving the inmates jobs to to and making sure the did the jobs without recourse. Keeping a log and doing rounds in the dorm every 30 minutes, Radio talk and responding to other officers on the compound. Taking inmates to chow hall to eat and escorting inmates to medical or confinement. Working in a tower or the roving patrol making sure there were no escapes or someone trying to help inmates escape. Searching other officers when coming on shift to make sure there was no contraband being brought in the prison for the inmates. Convenience Store Cashier
Jr. Food Mart - Wewahitchka, FL
April 2004 to September 2004
I worked as a convenience store cashier. I worked as a cashier and did ordering and customer service. I dipped the tanks for the gas pumps to know the levels for when we needed to order gas, I trained new employees and did paperwork to keep up with inventory for orders. I kept the store clean but sweeping mopping and dusting, I stocked shelves
Construction/Remodeling
Brake's Construction - Port Saint Joe, FL
August 2000 to January 2004
I worked in roofing and remodeling. Bidding jobs and payroll. I did demo work and rebuilding. Ceramic tile was one of my favorite parts of the job. I built boardwalks to the beach for millionaires in cape san Blas in Florida. I did privacy fences among other projects. Education
College in Business Management
DeVry University-Chicago/Loop - Chicago, IL
May 2008 to September 2013
College in Criminology
DeVry University-Chicago/Loop - Chicago, IL
May 2008 to September 2013
College Certificate in Cobb's Corrections
Gulf Coast State College - Port Saint Joe, FL
June 2005 to November 2005
High school diploma or GED
Gulf County Adult Education - Port Saint Joe, FL
August 1995 to June 1997
Skills
• Bookkeeping
• Business Management
• Leadership
• Human Resources
• Microsoft Office
• Management
• Office Management
• Sales
• English
• Windows
• Negotiation
• Retail sales
• POS
• Phone Etiquette
• Microsoft Outlook
• Outbound Sales
• Cold Calling
• Telemarketing
• Inside Sales
• Outside Sales
• Recruiting
• Upselling
• Help Desk
• Business Development
• Payroll
• Account Management
• B2B Sales
• Accounts Payable
• CRM Software
• Project Management
• Sales Management
• Budgeting
• Merchandising
• Adult Education
• Law Enforcement
• SAP
• SaaS
• Salesforce
• Presentation Skills
• Pricing
• Computer Networking
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