Veterinary Hospital Data Entry

Rochelle Gibbs

**** ** ****

Portland, OR *****

503.894.018

ad8qzd@r.postjobfree.com

I am an adaptable employee with a proven track record in taking care of clients at Gateway Veterinary Hospital for over 10 years. I have additional experience at other veterinary hospitals as well as retail. Skills

● Client Relationship Building

● Data entry proficiency

● Accurate billing

● Prefer a fast paced work environment and staying busy Work History

Gateway Veterinary Hospital Portland, OR

Client Care Representative

January 2014 - April 2024

● Effectively communicated with clients and coworkers in person, by phone and by email

● Provided care plans before and during treatment.

● Explained payment options, captured charges and billed clients.

● Prepared charts and estimates for the next day’s appointments

● Investigated and resolved customer inquiries and complaints quickly.

● Responded to customer requests, offering tailored recommendations to address needs.

● Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

● Maintained prescription diet inventory.

● Cross trained and helped in other areas as able and needed. Gladstone Veterinary Hospital Milwaukie, OR

Receptionist, practice manager

Cedar Milll Veterinary Hospital Portland, OR

Client Care Representative

CompUSA, Value Village, Montgomery Wards, Cascade Greenhouse Cashier, front end lead,loss prevention, sales

Education

Clark College, Vancouver, WA

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