Sales Floor manger

Cara Clegg

864-***-**** ad8qxd@r.postjobfree.com linkedin.com/in/cara

EDUCATION

Greenwood High School September 2011 - June 2015

Greenwood, SC

EXPERIENCE

Floor Manager September 2022 - March 2024

Lakeview Market Big Bear Lake, CA

● Oversees store employees, including scheduling shifts, assigning tasks, and ensuring that staff are performing their duties effectively.

● Monitors stock levels on the sales floor, ensuring that shelves are well-stocked and that products are properly displayed. They coordinate with the receiving department to manage inventory replenishment.

● Is responsible for the visual presentation of products. This includes organizing displays, ensuring that promotional items are prominently featured, and that store layout is optimized for sales.

● Ensures that all products meet the store’s quality standards, including checking expiration dates, freshness, and proper labeling.

● Responsible for implementing sales strategies and promotional activities, coordinating with the marketing team to ensure these are effectively carried out on the sales floor.

● Ensuring that the store complies with health and safety regulations. This includes maintaining a clean and safe shopping environment, managing hazardous materials, and training staff on safety procedures.

● Oversee cash handling procedures, ensuring that registers are balanced, transactions are accurate, and that security measures are followed.

● Addresses operational challenges, such as handling staff shortages, resolving customer issues, and managing unexpected events like power outages or equipment failures.

● Responsible for compiling reports on sales, staffing, and inventory levels, which are then communicated to senior management.

● Training new employees and providing ongoing development opportunities for existing staff, ensuring they are knowledgeable about store policies, procedures, and product offerings. Bartender/server July 2021 - July 2022

The Cave Big Bear Lake, CA

● Serve drinks and food promptly, making sure to maintain a professional and friendly demeanor, creating a lively and welcoming atmosphere.

● Prepare a wide range of beverages, including cocktails, beer, wine, and non-alcoholic drinks, following standard recipes. Staying informed about the drink menu, including any specialty cocktails or new offerings, and being able to make recommendations to customers.

● Suggest premium drinks, special offers, or merchandise to increase sales.

● Keeping track of stock levels behind the bar, including liquor, mixers, and garnishes, and notify management when supplies are running low.

● Accurately handle cash, credit card, and mobile payment transactions, ensuring all orders are correctly billed and payments are processed securely.

● Adhere to all health and safety guidelines, including proper food handling, sanitation, and maintaining a safe environment for patrons and staff.

● Stay informed about upcoming events and promotions at the venue to share with guests, enhancing their experience and encouraging return visits. Retail Associate December 2019 - July 2020

Las Vegas casinos Las Vegas, NV

● Greet guests as they enter the lounge, provide information about the oxygen therapy experience, and explain the benefits of using oxygen in a casino environment. Answer any questions and ensure guests feel welcome and comfortable.

● Sell oxygen sessions and related products, such as aromatherapy options or portable oxygen devices. The associate also sells souvenirs, health and wellness products, and massage equipment available in the lounge.

● Assist customers in selecting the type of oxygen therapy they want, set up the equipment, and ensure that it is working properly. The associate needs to be knowledgeable about how to operate and maintain the oxygen machines.

● Keep the lounge area clean and tidy, regularly sanitize equipment, and ensure that the lounge meets health and safety standards.

● Inform customers about promotions, discounts, or package deals that might be available. Encourage customers to try additional services or purchase complementary products.

● Manage sales transactions, handle cash, and operate the point-of-sale (POS) system. Ensure that all transactions are processed accurately and that the cash drawer is balanced at the end of the shift.

● Monitor stock levels of products, replenish inventory as needed, and communicate with management about restocking requirements.

● Engage with customers to enhance their overall experience, possibly suggesting other casino services or attractions. The associate might also receive feedback to improve services.

● Stay informed about the latest trends in oxygen therapy and wellness products. This knowledge allows the associate to provide better service and advice to customers. PROJECTS

Special-Effects Makeup Artist October 2013 - Present

● Created costumes and makeup schemas for seasonal and regular events High Desert Haunt – Apple Valley, California

● Publication and feature in underground horror film, “Rue 2”, for special effects makeup Rue Morgue - Los Angeles, California

● Actor makeup design Walking Dead Attraction - Las Vegas, Nevada

● Designed new scenes and layouts within the haunted attraction Coronaca Fire Department - Greenwood, South Carolina

TECHNICAL SKILLS

Software: Microsoft Suite, Excel, Google Drive, Zoom, OneDrive Certifications: (CPR); Basic Life Support through the American Heart Association

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