Zillah W. Ferrari
Cordova, TN 38018
Cell 901-***-**** Preferred
Home 901-***-****
ad8pvk@r.postjobfree.com
Objected:
To utilized communication skills and 30+ years of banking experience to complete a variety of administrative task efficiently and in a timely manner.
Professional Experience:
First Horizon Bank – Memphis, TN 2006 – 2024
Job Title: Appraisal Support Processor/Investigation Clerk/Billing Clerk
Demonstrate multi-tasking abilities by managing the billing system, tracking paid and unpaid invoices while mounting mulita databases.
Create and maintain spread sheets for billing.
Research unpaid invoices in varies systems to see if they are still outstanding and forward to the Accounting if unpaid. If the invoice has been paid I will send the vendor a copy of the check or EFT information
Document all received invoices.
Monitor systems to track outstanding appraisal orders.
Communicate regularly with various departments and the vendor to make sure the order will be received timely.
Used my excellent oral and written communication skills to format manuals for various task.
Follow policy and procedures per the OCC and Appraisal Support.
Cooperate with colleagues to launch new products and services.
Resolved complex exception items from Check Processing.
Communicate with other bank to see that the exception items were paid timely.
Federal Reserve Bank, Memphis TN 1995 – 2006
Job Title: Administration Clerk/Lead Clerk/Reconciler
Tracked payroll time for vacation, sick leave and overtime.
Order Supplies and maintain inventory.
Process and pat supply invoices.
Reconciled credit card statement for supplies ordered.
Maintain billing system and communicate with large banks to ensure all errors were corrected.
Monitor the workflow of incoming and outgoing checks.
Ensure all deadlines were met.
Balance and verified accuracy of total to other banks and Federal Reserves
Dispatch the outgoing checks to the correct bank and other Federal Reserves.
AmSouth Bank, Memphis, TN 1977-1995
Job Title: Administrative Specialist/General Clerk 1
Order and maintain supplies and form for check processing and lockbox.
Communicate account balances to large corporate customers.
Process large dollar/volume of cashier checks for corporate bank customers.
Processed automobile drafts.
Teller/Cash Line
Education:
Macon Technical College, Macon GA 1971
Middle George College, Cochran, GA 1969
Wheeler County High School Alamo, A Graduated 1969
From: ad8pvk@r.postjobfree.com [mailto:ad8pvk@r.postjobfree.com]
Sent: Friday, May 31, 2024 11:32 PM
To: ad8pvk@r.postjobfree.com
Subject: Thank You For Applying to First Horizon - Operations Processor - Account Reconciliation Program / Statement Processing