Customer Service Front Desk
Resume:
Stephanie Patton
Port Neches, TX *****
ad8pt8@r.postjobfree.com
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Dedicated, loyal, organized and trustworthy. Work Experience
Front Desk Receptionist
Landry Insurance Agency-Port Neches, TX
February 2024 to April 2024
Answered multi-lined phones, Recieved Insurance payments from Clients, Cash Responsibilty, Ordered office supplies, Noted information for new client auto insurance and processed information into system for Agent, Filing, Faxing, Email daily check and responded to whomever sent email, updated client information, organization skills, over 10 year customer service, Computer knowledge. Retail Associate
Party City-Port Arthur, TX
September 2023 to October 2023
Enhanced customer satisfaction by providing personalized assistance and product recommendations. Increased sales revenue by offering targeted promotions and upselling related items. Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise. Streamlined store operations by organizing merchandise displays for optimal visibility and accessibility. Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
Provided excellent customer service, addressing inquiries and resolving issues swiftly. Retail Sales Associate
Cindies Lingerie-Beaumont, TX
June 2022 to November 2022
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly. Increased sales revenue through effective product recommendations tailored to individual customers. Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Developed strong relationships with repeat clients, leading to increased loyalty and return visits. Conducted thorough product knowledge training sessions for new hires, ensuring they were well- equipped to serve customers effectively.
Pharmacy Clerk
Pat Wood Drug Store-Port Arthur, TX
August 2019 to April 2021
Enhanced customer satisfaction by providing efficient and accurate prescription processing. Streamlined pharmacy operations by maintaining a clean and organized work environment. Reduced wait times for customers with prompt prescription filling and effective communication between pharmacists and patients.
Assisted in inventory management, ensuring adequate stock levels for high-demand medications. Supported pharmacists in patient consultations, providing essential information about medication usage and potential side effects.
Ensured regulatory compliance by properly handling and disposing of medication waste materials. Helped maintain a safe environment within the pharmacy by adhering to company guidelines regarding security measures and fraud prevention techniques. Provided exceptional service to diverse customers through clear communication, empathy, and cultural sensitivity skills.
Facilitated smooth pharmacy operations by assisting with administrative tasks such as filing, documentation, and phone call management.
Filing Clerk
ITEX Property Management-Port Arthur, TX
January 2019 to April 2019
Improved file retrieval efficiency by maintaining an organized and up-to-date filing system. Ensured a secure working environment by adhering to strict confidentiality policies when handling sensitive information.
Contributed to a positive workplace culture by collaborating with colleagues on various projects requiring detailed documentation management.
Assisted with document scanning and imaging projects to support accurate file back-up. Sorted and classified documents into appropriate filing systems for increased traceability. Examined, categorized, and sorted incoming documents. Education
High School Diploma
Port Neches Groves High School - Port Neches, TX
May 2006
Skills
• Loss Prevention
Cash Register Operation
Cash Handling Accuracy
Sales Proficiency
Proactivity
Reliability
Cleaning and Sanitizing
Self-Directed Learning
Customer Engagement
Professional demeanor
Verbal and Written Communication
Attention to detail
• Store Management Experience
• Merchandising
• Inventory Control
• Organizational skills
• English
• Front desk
• Windows
• Hotel experience
• Communication skills
• Customer service
• Phone etiquette
• Guest services
• Guest relations
• Typing
• Cash handling
• Cash register
• HIPAA
• Retail sales
• Computer skills
• Microsoft Excel
• Microsoft Word
• Time management
• Microsoft Outlook
Links
https://bold.pro/my/stephanie-patton-240*********/193
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