Customer Service Assistant Manager

Noor Ahmad Haleemi

+1-347-***-**** ****************@*****.*** Fairfax, VA

Professional Summary

Versatile and motivated professional with experience in management, education, and technical trades. Demonstrated ability to lead teams, teach effectively, and solve practical problems. Seeking a role where my diverse skill set and experience can contribute to organizational success.

Experience

Kansas Fried Chicken

Assistant Manager

[Queens, NY] [12, 2023 – [9, 2024]

● Supervised daily operations, ensuring smooth workflow and adherence to company policies.

● Managed staff schedules, training, and performance evaluations, improving team productivity.

● Handled customer service issues and resolved complaints to maintain high customer satisfaction.

● Monitored inventory levels and placed orders to ensure stock availability and minimize waste.

Teaching Position

Educator

[KDR, AFG] [08, 2020] – [08, 2021]

● Designed and implemented engaging lesson plans for young children, promoting active learning.

● Fostered a positive classroom environment, addressing students’ educational and emotional needs.

● Communicated regularly with parents to update them on student progress and address concerns.

● Adapted teaching methods to accommodate various learning styles and needs. Plumbing Technician

Plumber,electrical

[KDR, AFG] [08, 2020] – [08, 2021]

● Installed, repaired, and maintained plumbing systems and fixtures in residential and commercial settings.

● Diagnosed and resolved plumbing issues, ensuring effective and long-lasting solutions.

● Provided exceptional customer service by explaining plumbing problems and solutions clearly.

● Maintained tools and equipment, ensuring they were in good working condition and following safety protocols.

Skills

● Leadership & Management: Experience in team supervision, scheduling, and performance management.

● Customer Service: Strong ability to address and resolve customer inquiries and complaints.

● Education: Effective lesson planning, classroom management, and student engagement.

● Technical Skills: Proficient in plumbing installation, repair, and maintenance.

● Communication: Excellent verbal and written skills, capable of interacting with diverse groups.

● Problem-Solving: Skilled at diagnosing issues and implementing practical solutions. Education

[High School, if applicable]

Contact this candidate