Service Representative Customer
Resume:
Strategic thinking
Creative problem-solving
Adaptability
Communication skills
Multitasking skills
Troubleshooting skills
Data analysis
Time management
SHAKIRAH
MCKENZIE
Customer Service Representative
I am hard working individual who
possess good work ethics, the ability
to provide analytical supports in
times of difficulty, team spiritedness
and further I am a goal oriented
individual.
WORK EXPERIENCE
SKILLS
Working as a customer service representative.
My role was assist customers with queries by
doing research and providing answers to resolve
their issues.
Fusion Bpo 2018- 2018
My responsibilities while working as a sales
representative was to pitch sales and offer
technical support to customers of AT&T
I assist customers with inquires about their
goods or prospective purchase.
I also helped with tracking customers goods and
also schedule technician for customers.
Sagility 2019- Present
Customer Service representative
Sales Representative
EDUCATION
Certificate - Digital and Data Operations.
City and Guilds English Language
City and Guilds Mathematics
CSEC English A
Office Administration
Technical Management
Social Studies
Mona School of Business 2021 – 2022
1.
Kingston Young Women Christian Association
2014- 2018
1.
2.
3.
4.
NCTVET
Customer Engagement Level 2
Cosmetology Level 1
Mt. Williams Border District,
St. Andrew
****************@*****.***
REFERENCE
Name: Salome Murray
Email: *********@******.***
Telephone #: 876-***-****
Company: Sagility
Position: Escalation Supervisor
Name: Nicouy Collins
Email: NA
Telephone #: 876-***-****
Company: Sagility
Position: Supervisor
Contact this candidate