Customer Service Administrative Assistant

MARGARET KADISH

Professional Summary

Accomplished Office and Human Resource Manager with a proven track record, excelling in organizational skills and customer service. Demonstrates exceptional communication skills eager to secure a remote, part-time position Employment History

Administrative Assistant/Office Manager, Boston Show Services Pembroke, MA Oct. 1998-Nov. 2016

. develop and maintain successful relationships with corporate trade show clients

. manage scheduling of union personnel for construction of large trade show exhibits

. handle sensitive information with discretion, maintaining confidentiality of company documents and personnel records

. provide exceptional customer service when addressing client inquiries or concerns via phone or email correspondence

. maintain accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets

. create, maintain and update filing systems for paper and electronic documents

. interacted with clients on daily basis to ensure customer satisfaction Human Resource Manager, Mariner Newspapers

Marshfield, MA — Nov. 1994 - Sept. 1998

. manage employee relation issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times

. maintain human resources regulatory compliance with local, state and federal laws

. conduct thorough internal investigations, addressing employee concerns with fairness and transparency

. maintain payroll and benefits for employees in various locations 215-***-****

ad8p38@r.postjobfree.com

301 S. 11th St., Unit 301

Philadelphia, PA 19107

. coordinate employee grievances and disputes in a timely and professional manner finding constructive solutions

. processed employee claims involving performance issues and harassment situations

. devised hiring and recruitment policies for 13 different weekly town newspapers Administrative Assistant, Mutual of New York

Boston, MA — 1971-198

Education

Chandler School For Women, Boston, MA - 1969-1971

Skills

. customer service

. organizational skills

. data entry

. clear oral and written communication skills

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