Customer Service Kitchen Staff
Resume:
Lori Keith
San Angelo, TX *****
ad8owv@r.postjobfree.com
Work Experience
Server
Sagora Senior Living-San Angelo, TX
May 2024 to Present
• Senior Residential care
• Showcased daily breakfast, lunch, and dinner features, detailing key cuisine elements
• Collaborated with servers in the organization and set up of each meal service, ensuring exceptional service and customer satisfaction
• Demonstrated exceptional multitasking skills during peak hours, accurately managing assigned tables
• Collaborated with kitchen staff to ensure timely delivery of food orders to residents
• Provided recommendations on menu items based on customer preferences and dietary restrictions
• Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
• Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
• Assisted in training new servers on policies, procedures, and best practices for delivering excellent customer service
• Managed inventory levels of supplies such as napkins, utensils, condiments etc. ensuring availability during peak hours
• Collaborated with kitchen staff regarding special requests or dietary restrictions to ensure accurate and timely preparation of mealtime
• Managed multiple tasks simultaneously while maintaining a high level of professionalism and efficiency
• Trained new staff members on rotational menu items, and customer service standards
• Demonstrated strong problem-solving skills by resolving issues related to food quality or service promptly and effectively
• Ensured compliance with health codes and sanitation guidelines at all times during food handling processes
• Developed relationships with residents by providing personalized service based on their preferences
• Effectively communicated customer feedback or concerns to management for prompt resolution Host
Cheddar's Scratch Kitchen-San Angelo, TX
January 2024 to May 2024
• Greet guests and provide seating following a rotation for servers
• Assist with accommodations / preferences in seating
• Roll silverware
• Maintain cleanliness in restrooms
• Occasionally bus tables as needed
Ross Associate
Ross Dress For Less-San Angelo, TX
August 2023 to December 2023
Stock room associate
• Collaborated with team members to unload delivery trucks and inspect incoming shipments for quality and accuracy
• Maintained accurate records of stock levels, utilizing inventory management systems to track and monitor merchandise
• Assisted customers in locating specific items within the store, providing excellent customer service
• Participated in annual physical inventories, assisting in counting stock accurately
• Responded promptly to customer inquiries regarding product availability or location
• Maintained a clean work environment by promptly removing empty boxes and debris from aisles
• Trained new employees on proper stocking procedures, ensuring consistency across shifts
• Managed the rotation of perishable goods according to expiration dates, minimizing waste and ensuring freshness
Education
Some college in Early Childhood Education
Glendale Community College - Glendale, AZ
August 2006 to December 2006
Skills
• Early Childhood Education
• Classroom Management
• Experience with Children
• Toddler Care
• Event Planning
• Organizational Skills
• Experience Working With Students
• Communication Skills
• Writing Skills
• Special Education
• Curriculum Development
• Behavior Management
• Developmental Disabilities Experience
• Teaching
• Special Needs
• Customer service
• Phone etiquette
• Negotiation
• Leadership
• Sales
• Retail sales
• Cash handling
• Cash register
• Restaurant experience
• Childcare
• Office experience
• Infant Care
Certifications and Licenses
Driver's License
Non-CDL Class C
August 2018 to August 2024
Food Handler Certification
August 2022 to August 2024
Contact this candidate