High School Diploma:
Kingston College
Kingston, Jamaica
ad8ooc@r.postjobfree.com
Colorado Springs, CO 80901
Skills
• Food Running
• Menu Memorization
• Food Preparation
• Payment Processing
• Beverage Preparation
• Health codes compliance
• Outstanding customer service
• Cash Register Operation
• Excellent judgment
• Identification verification
• Professional Appearance
Education And Training
Customer-oriented bartender offering several-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities. Sandals Grande Ocho Rios - Bartender
Ocho Rios, Jamaica
06/2020 - 07/2022
Disney Cruise Lines - Bartender Assistant
Miami, Florida
11/2012 - 04/2019
Jerome Coleman
Summary
Experience
• Performed opening and closing duties including restocking supplies.
• Provided drink suggestions to customers based on their preferences.
• Resolved customer complaints in a professional manner.
• Greeted customers and provided excellent customer service. Participated in weekly team meetings to discuss goals and objectives set by management.
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Kept track of all orders made by customers and communicated them promptly to kitchen staff.
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• Stocked ice bins and coolers as needed throughout shift. Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
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• Adhered to state regulations regarding serving alcohol responsibly. Managed cash drawer at the end of each shift ensuring accuracy of funds received.
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• Prepared alcoholic and non-alcoholic beverages according to recipe standards.
• Ensured proper sanitation of bar area, glassware, utensils, and equipment.
• Followed safety protocols while handling sharp tools or dangerous chemicals.
• Processed payments accurately and efficiently with POS system.
• Displayed and retained extensive knowledge of liquors, wines and entrees.
• Prepared cocktails from bar recipes and served wine, draft and bottled beer.
• Ensured accurate record keeping of all alcohol sales transactions. Ordered liquor, beer, wine, mixers, garnishes, snacks and other products as needed.
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Provided support during busy periods by helping out in other areas such as serving food or bussing tables.
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• Assisted in the preparation of cocktails and other drinks according to recipes. Conducted periodic inventories to ensure adequate supply levels were maintained.
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Sandals Grande Ocho Rios - Bartender
Ocho Rios, Jamaica
01/2009 - 09/2012
Sandals Grande Ocho Rios - Housekeeping Room Attendant Ocho Rios, Jamaica
09/2005 - 12/2008
Monitored guests' consumption of alcoholic beverages to ensure compliance with local regulations.
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• Maintained clean and orderly appearance throughout kitchen and dining area.
• Supported serving staff in delivering accurate and well-presented food orders. Worked in close collaboration with team members to ensure customers received high-quality service.
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Maintained safety and sanitation standards with firm enforcement amongst bar staff.
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Studied industry trends to inform planning of bar menu and development of new drink recipes.
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• Arranged bottles and glasses behind bar to make attractive displays. Measured and mixed house ingredients to prepare both custom and menu drink orders.
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• Made friendly conversation with customers to provide enjoyable bar experience.
• Cleaned up spills and broken glassware and safely disposed of sharp pieces. Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
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• Neatly sliced and pitted fruit for garnishing drinks. Communicated effectively with team members about daily assignments and task progress.
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Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.
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Reported any maintenance issues or damage found in the guest rooms to supervisor.
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• Cleaned guest rooms, including vacuuming carpets and dusting furniture.
• Replenished room amenities according to established guidelines. Assisted in laundry operations when needed by sorting linens and loading machines.
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• Followed safety procedures when using chemical cleaners and power equipment. Assisted colleagues whenever necessary in order to meet deadlines set by management.
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Empty wastebaskets; replace trash bags; transport trash containers to designated disposal area.
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• Checked rooms to ensure they met standards for cleanliness and tidiness.
• Responded promptly to requests from guests and other departments.
• Adhered to daily cleaning schedules and updated as needed based on demand. Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
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