Customer Service Medical Billing

Sabrina Crowe

**** ********** ***** *** *********, TN 37932-2479 865-***-**** ad8ohu@r.postjobfree.com

Professional Profile

Driven, dependable, hard working individual seeking to combine professional skills and medical education to secure employment within an innovative healthcare organization.Motivated and resourceful professional with a reputation for quality, proficiency, and reliability seeking to transition medical education to the healthcare industry.Compassionate and energetic professional with a track record of providing excellent customer service desiring to contribute to day-to-day operations within a dynamic healthcare organization.Dedicated, independent and motivated customer service professional seeking to provide attentive, highly professional service for a dynamic healthcare provider.

Proficiencies: MS Excel; MS Word; MS PowerPoint; Typing Speed: 33 WPM

Skills: Problem solving skills; Critical thinking skills; Time management skills; Following directions; Team player

Key Qualifications

Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs Front Office Operations Medical Office Procedures Scheduling Medical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10-CM HCPCS CPT)

Certifications

Ultimate Medical Academy – Louisville, TN

Honor Roll

Honor Roll for achieving a G.P.A. 3.5-3.9.

Education

Ultimate Medical Academy Associate of Science Degree – Medical Billing and Coding, 2024

Fully accredited, accelerated program providing instruction in medical billing and ICD-10, CPT and HCPCS coding for diseases, surgeries and medical procedures. Program content includes electronic health record (EHR) systems, accounting methods, and processes for preparing and submitting healthcare claims. Research, professional writing, critical thinking and communications skills are emphasized throughout the program.

Experience

Amazon Fulfillment Center– Louisville, TN

10/2023-05/2024

Assembly Worker/Machine Operator

Ensured quality met specifications and quickly addressed quality concerns.

Paid close attention to detail and followed work instructions to ensure proper part assembly.

Performed product assembly process within assigned work area in a team-oriented environment.

Worked at required pace to meet daily production schedules.

Non Applicable– Knoxville, TN

01/2006-10/2023

Stay-At-Home Parent

Cared for family and provided support and expertise in satisfying each member’s physical, emotional, intellectual, and social needs

Instructed and assisted children in the development of health and personal habits

Observed children's behavior for irregularities, took temperature, transported children to doctor, or administered medications, as directed, to maintain children's health

Taught and performed age-appropriate activities, such as lap play, reading, and arts and crafts to encourage intellectual development of children

Directly supported the children in their completion of school projects as well as accurately and efficiently managing family finances

Emergency Mitigation Technologies– Salem, VA

01/2006-08/2018

Administrative Assistant/Secretary

Handled incoming and outgoing telephone calls, scheduled appointments, and maintained files.

Managed general administrative activities to ensure efficient day-to-day operations of the office.

Prioritized and managed workload to meet deadlines and provided professional customer service.

Volunteer Experience

N/A

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