KAREN URBINA
*** * ***** ***** *** Jacinto CA ***83
951-***-**** ad8o04@r.postjobfree.com
JOB OBJECTIVE
Seeking an entry level position as General Office Clerk position with a company where my skills and
abilities can be effectively utilized. Dependable and hardworking.
SKILLS AND ABILITIES
Y Bilingual English/ Spanish; Operate Office Machines
v Answer Phone; Schedule Appointment; Take and Deliver Messages
Y Quote Price; Customer Service; Alpha — Numeric Filing; Maintain Record; Run Errands
EMPLOYMENT HISTORY
Housekeeper, 07/11 — Present L.A. Housekeeping, Los Angeles, CA
v Service, clean, or supply restrooms
Y Clean building floors by sweeping, mopping, scrubbing, or vacuuming
v Gather and empty trash
v Follow procedures for the use of chemical cleaners and power equipment to prevent damage to
floors and fixture
v Mix water and detergents or acids in containers to prepare cleaning solutions, according to
specifications
Office Clerk, 05/18 - 01/19 D.P.S.S., Los Angeles, CA
Y Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail
systems, and computers
v Answer telephones, direct calls, and take messages
¥ Communicate with customers and employees to answer questions or explain information, take
orders, and address complaints
v Maintain and update filing, inventory and mailing
Y Compile, copy, sort, and file records of office activities and other activities
Retail Sales, 03/14 - 06/14 Party City, Sana Ana, CA
Y Greet customers and ascertain what each customer wants or needs
v Recommend, select, and help locate or obtain merchandise based on customer needs and
desires
¥ Compute sales prices, total purchases, and receive and process cash or credit payment.
v Prepare merchandise for purchase or rental
v Answer questions regarding the store and its merchandise
Volunteer, 06/08 - 06/10 Vista High School, Lynwood, CA
v Service, clean, or supply restrooms
Y Clean rooms, hallways, lobbies, restrooms, elevators, stairways, locker rooms, and other areas
so that health standards are met
v Empty wastebaskets and transport other trash and waste to disposal areas
EDUCATION
Diploma, Vista High School, Lynwood, CA
REFERENCES WILL BE FURNISHED UPON REQUEST