Customer Service Delivery Driver
Resume:
Lakeisha LaVergne
Baton Rouge, LA *****
ad8nn3@r.postjobfree.com
I am a fun and passionate person that have a wonderful personality. I have really good customer service skills. I am reliable and dependable. I'm a skillful person and I like to make work fun. Willing to relocate to: Central, LA - Prairieville, LA - Baker, LA
Authorized to work in the US for any employer
Work Experience:
Delivery Driver
DoorDash-Baton Rouge, LA
January 2016 to Present
• Take pictures and load them to ensure accuracy
• Load/unload and deliver orders and or materials
• Establish long-term customer relationships
• Deliver materials in a safe and timely manner
• Communicate well with the customers
• Ensure the customers satisfaction
• Ensure excellent customer service
Canvasser
Power Coalition For Equity and Justice-Baton Rouge, LA May 2021 to May 2024
● Walk door to door in various neighborhoods in the Baton Rouge and surrounding areas passing out flyers with information about multiple types of assistance and also collect information from the residents about the community to help better serve the communities.
Delivery Driver
Amazon DSP-Baton Rouge, LA
June 2023 to December 2023
• Load/Unload packages unto the company provided vehicle
• Scan the carts and totes
• Scan the packages
• Take pictures of the packages at the delivery location
• Log the information accurately
• Contact the customer if any questions or concerns
• Provide wonderful customer service
School Bus Driver
First Student-Baton Rouge, LA
April 2022 to August 2023
• Transport students to and from school in a safe and timely manner Assistant
Manager/Receptionist
Stewart and Wells Construction and Remodeling warehouse Inc-Baton Rouge, LA January 2014 to January 2017
• Go out to clients residential and commercial business to inspect the property by taking pictures, upload them and document the information when out in the field
• Call clients and schedule appointments
• Answer and document all information
• When not in the field, operate a switchboard and or cash register when needed
• Scan copy and fax documents
• File documents
• Bill customers
• Receive payments
• Schedule appointments
• Answer and route calls
• Assist all clients/customers with their needs
• Prepare items
• Pack, wrap up, box items and ship items to appropriate locations
• Sort out mail and send out mail as needed
Customer Service Associate
Walmart Supercenter-Baton Rouge, LA
January 2010 to January 2014
• Operate a cash register
• Receive payments
• Operate a debit card and credit card machine
• Assist employees and customers when needed
• Bag groceries and other items
• Assist customers with their needs
• Merchandise when not needed on the register
• Remove items from the shelves
• Update labels
• Clean shelves
• Provide great customer service.
• Stock items
• Pick and pack items
Housekeeper
LSU Mid-City Urgent Care-Baton Rouge, LA
January 2007 to January 2010
• Sweep, mop and dust throughout the facility
• Disinfect and wipe down doctor's offices, bathrooms, break rooms, and the front lobby
• Restock the hand sanitizers, soap, paper towels and tissue paper
• Change and take out the trash
• Assist with anything that is needed.
• Kept items properly stocked
• Cleaned windows and mirrors
• Maintain a clean environment outside
Housekeeper/Laundry
Promise Pride-Baton Rouge, LA
January 2005 to January 2007
• Wonderful customer service
• Do laundry fold the towels sheets bed spreads and stock them where they belong
• Clean the windows and mirrors
• Restock tissue soap hand sanitizer lotion shampoo towels ice bags and coffee
• Dust, vacuum, and wipe down the facility
• Disinfect by wiping down countertops, tables and chairs
• Change and take out the trash in each room
• Change sheets and remake the beds
• Clean stove ovens and refrigerators
Line Worker
Mayberry Cafe-Baton Rouge, LA
January 2000 to February 2005
• Serve food to the students and other staff members
• Answer any questions and or concerns that the students may have
• Provide great customer service
• Wash dishes
• Wipe down the drink station and by the line where the food is served
• Restock
• Clean the lobby
Education
Certification in Medical Assistant
Camelot Career College in Baton Rouge - Baton Rouge, LA December 2010 to January 2012
High school diploma in Education
Istrouma Senior High School - Baton Rouge, LA
August 1998 to May 2002
Commercial Driver's License (CDL)
Class B
Expires: May 2029
State: LA
Endorsements: S (School bus)) - P (Passenger vehicles) Skills
• Customer Service (10+ years)
• Food Service (10+ years)
• Crew Member (10+ years) (5 years)
• Receptionist (10+ years)
• Scheduling (10+ years)
• Filing (10+ years) (5 years)
• Data Entry (10+ years)
• Billing (5 years)
• Customer Service Skills (10+ years) (10+ years)
• Microsoft Word (5 years)
• Microsoft (10+ years)
• Clerical (10+ years)
• Inventory (10+ years)
• Management (3 years) (5 years)
• Microsoft Office (10+ years)
• Organizational Skills (10+ years)
• Outlook (5 years)
• Administrative Assistant (10+ years) (5 years)
• Time Management (5 years)
• Medical Terminology (3 years)
• Powerpoint (10+ years) (2 years)
• Marketing (2 years)
• Excel (10+ years) ASSESSMENTS Receptionist -- Highly Proficient February 2020 Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: https:// share.indeedassessments.com/share
• profile/2465513ee6f4d5ff101305d5fa05930d Customer Focus & Orientation -- Familiar February 2020 Responding to customer situations with sensitivity. Full results: https:// share.indeedassessments.com/share
• profile/ a3f6e53348c62467b0aed5a3d0492e0aeed53dc074545cb7 Data Entry -- Proficient February 2020 Entering data quickly and accurately. Full results: https://share.indeedassessments.com/share
• profile/ ee7025cd366662a75a04bcd4477bcc51eed53dc074545cb7 Scheduling -- Proficient February 2020 Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: https:// share.indeedassessments.com/share
• profile/ c3879d85ab8f9cac65dc55dac4fdb5b3eed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
• Remodeling (10+ years)
• Driving (10+ years)
• Teaching (10+ years)
• Delivery Driver Experience (5 years)
• Office Management (5 years)
• Medical Billing (5 years)
• Curriculum Development (5 years)
• Human Resources (5 years)
• 35- 65 wpm (10+ years)
• Insurance Verification (5 years)
• Bookkeeping (5 years)
• Medical Records (5 years)
• Microsoft Excel (5 years)
• QuickBooks (5 years)
• Medical Coding (5 years)
• Medical Scheduling (5 years)
• CPT Coding (5 years)
• Management (5 years)
• Payroll (5 years)
• Medical Office Experience (5 years)
• HIPAA (10+ years)
• Accounts Receivable (5 years)
• Epic (5 years)
• ICD-9 (5 years)
• Medical Receptionist (5 years)
• Patient Care (10+ years)
• English (10+ years)
• Experience Administering Injections (3 years)
• Transcription (5 years)
• Anatomy Knowledge (5 years)
• Personal Assistant Experience (10+ years)
• Customer service (10+ years)
• Phone Etiquette (10+ years)
• Caregiving (10+ years)
• Sales (10+ years)
• Typing (10+ years)
• Software troubleshooting (5 years)
• Telecommunication (5 years)
• Sanitation (10+ years)
• Medical terminology (5 years)
• Warehouse experience (5 years)
• Time management (10+ years)
• Cash management (10+ years)
• Quickbooks (10+ years)
• accounting (10+ years)
• Supervising Experience (5 years)
• Hotel experience (10+ years)
• Cleaning (10+ years)
• Baking (10+ years)
• Communication skills (10+ years)
• Canvassing (3 years)
• Door-to-Door Experience (5 years)
• School Bus Driving (1 year)
• Driving
• Customer service (10+ years)
• Heavy lifting (5 years)
• Door-to-door
• Supervising experience (3 years)
• Cash handling (10+ years)
• Payroll (2 years)
• Hotel experience (3 years)
• Cooking (5 years)
• Medical records (2 years)
• Front desk (7 years)
• Medical coding
• Assembly (3 years)
• Communication skills
• Delivery driver experience (7 years)
• Custodial experience (5 years)
• Commercial cleaning (5 years)
• Grocery store (5 years)
• Janitorial experience (5 years)
• Basic math (10+ years)
• English (10+ years)
• Cleaning (5 years)
• Warehouse experience (5 years)
• Forklift
• Floor care
• Merchandising (5 years)
• Cash management (5 years)
• Restaurant experience (2 years)
• Retail sales (5 years)
• Guest services (3 years)
• Stocking
• Cash register (10+ years)
• Product demos
• Telemarketing (3 years)
• Residential cleaning (5 years)
• Commercial cleaning (5 years)
• Custodial experience
• Cash register
Certifications and Licenses
Medical Assistant
January 2012 to January 2026
Medical Billing and Coding
January 2012 to January 2026
Record patients information into the system and bill insurance companies CPR Certification
Present
Ability to safely perform safety acts on individuals to try and save their lives Passenger Endorsement
May 2023 to May 2029
Drive passengers safely
CDL B
May 2023 to May 2029
Airbrakes Endorsement
Passenger Endorsement
School bus Endorsement
Class D
CDL
Air Brake Endorsement
First Aid Certification
BLS Certification
Certified Medical Assistant
Driver's License
Assessments
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Cleaner fit — Proficient
December 2021
Measures the traits that are important for successful cleaners Full results: Proficient
Customer service — Proficient
June 2020
Identifying and resolving common customer issues
Full results: Proficient
Retail customer service — Proficient
January 2022
Responding to customer situations in a retail setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Thank you for considering my application and I look forward to working for the company.
Contact this candidate