Kyle Tallmadge
**** * **** **** ****** City, Kansas 66109
913-***-**** ad8nlg@r.postjobfree.com
Gordon Food Service
Semi-Truck driver
November 2021 - August 2024
● Local deliveries what list and objects to be delivered
● Updating reports when anomalies occur.
● Maintaining truck and tools to be used
● executive self-management with little oversight
● Good relationship management with customers while delivering
Crst, Cedar Rapids
OTR Trucking
July 2021- October 2021
● Insuring trailer is securely brought to destination
● Maintain records and its maintenance of truck.
● Communicating with dispatch on cancels and new orders
● Working directly with and living with co driver
diplomatically for long periods of time.
Education
● Bachelors in International Business; Pittsburg State University, Pittsburg, Kansas; December 2013
Relevant Courses
● Intercultural Communications
● Management of Informational Systems
● Legal Social Environment of Business
● Cdl License
Farmers, Olathe
Customer Service Associate
January 2018 – December 2019
● Explain coverages and move claims forward easily
● Inbound and Outbound calls from variety of of people with issues needing resolved
Amazon, Kansas City
Process Assistant
July 2020 – July 2021
● Monitor Rates, Give feedback, improve efficiency
● Stow Handle and handle packages as needed
● assure general daily requirements met with team.
● General assistance with rentals and roadside assistance.
● Direct contact and empathy conveyed to make insureds
● continue to feel valued.
Hertz, Overland Park, Kansas
Assistant Branch Manager
May 2016 – December 2017
● Oversee daily rental transactions
● Establish and maintain positive working relationships with auto dealerships and collision repair centers
● Ensure all cars pass inspection and are up-to-date with tags
● Coordinate with other branches to deliver cars
● Assist customers with purchasing a car
● Investigate overdue rentals and outlier rentals.
● Provide exceptional customer service to both happy and upset customers
● Work with claim adjusters to resolve insurance claims CVS Specialty Pharmacy, Lenexa, Kansas
Pharmacy Support Representative
October 2015 – April 2016
● Guided new and current customers through the process of mail order prescriptions
● Communicated with medical facilities to ensure customers had the prior authorization they needed to fill
prescriptions
● Set up first time specialty orders
● Acquired knowledge of different diseases and their corresponding medications to treat them
Convergys, Olathe, Kansas
Customer Service Representative
March 2015 – September 2015
● Helped a variety of customers understand their medical and prescription insurance coverage
● Assisted customers in changing their primary care physician and walked them through replacement options
● Processed transactions
Frobel English School, Chungli, Taiwan
Foreign English Teacher
January 2014 – December 2014
● Conversed with Taiwanese students to hone their
English-speaking skills
● Planned activities and field trips with an allowed budget
● Wrote weekly reports on topics that were covered each week