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Customer Service

Location:
Los Angeles, CA
Posted:
September 11, 2024

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Resume:

__ Technical Experience

Amazon, Network Analytics Seattle, WA

Software Development Engineer Jun 2023 - Aug 2023

● Developed a video call quality self-service debugging tool within Amazon Clinic's video call system, utilizing software development and React.

● Designed and implemented a dynamic real-time audio microphone indicator for both clinicians and patient attendees, enhancing product design and design.

● Created a novel network state measurement system categorizing thresholds (great, poor, unstable, undetected) to evaluate the comprehensive connection status of audio, video, and network for customers and clinicians, focusing on networking, software development, and architecture.

Splunk, Web Marketing Remote

Web Developer Mar 2023 - Jun 2023

● Revamped the existing AEM-based homepage to a React framework, our team assessed and planned the migration, collaborating effectively across departments, emphasizing product design, development, and architecture.

● Migrated 100% of the existing data, developed modular React components, optimized performance resulting in a 30% reduction in page load times, and conducted rigorous testing on 20+ different browser and device combinations, showcasing expertise in software development, scalability, and programming.

● This transformation not only enhanced the user experience but also boosted our digital performance by a significant 30%, setting the stage for future advancements in our online presence, demonstrating software engineering, architecture, and product enhancement.

humanID, Data Management Remote

Web Developer Aug 2022 - Jun 2023

● Developed and maintained secure data management systems to boost accuracy by 20% and expedite processing time by 30%, leveraging software development, programming, and networking.

● Implemented data visualization and reporting tools to enhance user engagement by 25% and reduce customer support inquiries related to data issues by 15%, employing programming, design, and software development.

● Utilized SQL and Java for software development and employed JavaScript and Tableau for data visualization, showcasing expertise in software development and design.

CodeDay, Open Source Los Angeles, CA

Open Source Developer Nov 2022 - Dec 2022

● Made tangible contributions to the open-source community, actively collaborating with a globally dispersed team, and contributing over 300 code commits during my tenure, highlighting open source and programming.

● Implemented significant features, such as the integration of five new music sources, resulting in a 40% increase in the available music library, emphasizing development and programming.

● Led efforts to optimize the application's performance, reducing startup times by 50% and decreasing memory usage by 30%, enhancing the overall user experience, demonstrating architecture, programming, and software development.

● Responded to and resolved over 100 user-reported issues, ensuring prompt and effective support to the user base, showcasing expertise in programming, software engineering, and development. IBM, Application Security New York, NY

Software Development Engineer May 2022 - Aug 2022

● Performed precise vulnerability assessments and thorough penetration testing for web applications and APIs, utilizing Python and Bash, achieving a high accuracy rate of 90% in identifying security vulnerabilities, highlighting expertise in software development and security.

● Created and managed security automation scripts and tools in Python and Shell scripting, significantly optimizing security testing processes, leading to a remarkable 30% reduction in time and resource expenditure, demonstrating proficiency in software development, programming, and security.

__ Education UCLA Los Angeles, CA

Masters Degree in Computer Science June 2023

● QUEST (Quality Enhancement Systems and Teams) Consulting Honors Program Andres Ventura

Mensa International Member

github.com/Andres-Ventura

linkedin.com/in/av-swe/

Personal Website: 909-***-****

ventura.github.io andres.venturase@

gmail.com

Personal Website: 909-***-****

ventura.github.io

__ Skills __ Computer: Java Javascript Python React HTML/CSS jQuery MongoDB AWS TypeScript Technical Tools: Git Github Angular/AngularJS Adobe Photoshop Premiere Pro Figma RippleMatch, Automation Platform New York, NY

Full Stack Engineer Feb 2022 - May 2022

● Innovated and implemented cutting-edge features on the automation platform using JavaScript, Python, and Java, showcasing development, programming, and software engineering.

● Played a pivotal role in enhancing the matching algorithm's precision, achieving a remarkable 20% boost in accuracy, demonstrating expertise in algorithms and machine learning.

● Led the research and seamless implementation of an advanced automation testing tool, effectively curbing testing time by 25%, emphasizing software development and programming. Code for Good, Web Services Remote

Software Engineer Mar 2020 - Mar 2021

● Collaborated on an open-source application that empowers individuals with disabilities to navigate public transportation, leveraging Python and Flask for development, showcasing open source and programming.

● Crafted interactive contact sections using JavaScript and CSS, integrating Facebook Messenger API and Twilio Email API for seamless communication, emphasizing software development, design, and programming.

● Engineered a robust solution utilizing MongoDB, Mongoose, and Node.js to efficiently manage RESTful API requests, supporting an expansive user base of over 15,000 users, highlighting software development, architecture, and programming. Andres Ventura

Data Driven Engineering Roles

github.com/Andres-Ventura

linkedin.com/in/av-swe/

ventura.github.io andres.venturase@

gmail.com

CheapRx: Medication Accessibility

RobinHood Social Good Hackathon Winner Link:Event & Project

● Conducted product market research on current saas’s.

● Created a user interface using HTML/CSS & Javascript.

● Created the back-end server using Python and Postgres. Seasons: Social Factors on COVID-19

HTC Hackathon Winner

● Analysed public datasets of scientific papers on COVID-19.

● Leveraged spaCy to extract relevant information from data.

● Uploaded extracted data into a Neo4j graph database.

● The graph database created a feasibility simple study. __ Projects



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