Medical Assistant Customer Service

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PAMELA STEWART

Anaheim, CA ***** « 714-***-**** © pamelakaystewart! @gmail.com

SUMMARY OF QUALIFICATIONS

‘A compassionate, dedicated and charismatic MEDICAL ASSISTANT open to opportunities both 58

PRONG aad BACK duties. In-depth knowledge and experience of office management and solid

experience in medical, legal, and sales. Works well independently or as part of a cooperative team effort

ions requiring focus and resourcefulness. Possess

Highly organized and function effectively in positi a ‘ 5

excellent communication and interpersonal skills. Efficient and detail-oriented with superb time

management skills.

Key Strengths Include:

© Resourceful and detailed oriented with strong ability and willingness to learn new things

«Able to build easy rapport with others, putting them at ease while building a sense of confidence

and trust

© Self-motivated to work independently and unsupervised, equally effective as a team player

Deliver quality customer service with the ability to meet or exceed client expectations.

Computer Skills: Microsoft Word, 45 WPM, 10-Key

TECHNICAL SKILLS

Patient Identification Human Anatomy Venipuncture Procedure

‘Appointment Management ‘Taking Vital Signs ‘Vacutainer System

Surgery Scheduling Rooming Patients Capillary Procedures

Taking Payments Pap Smear Set Up Blood Composition

Setting Payment Plans Exam Room Set Up Centrifuge

Electronic Data Entry H & P Examinations Urinalysis

Telephone Etiquette Injections Universal Infection Control

Medical Histories EKG's Specimen Labeling

Charting & Filing Emergency Procedures OSHA Guidelines

Taking payments Basic Pharmacology Medical Terminology

PROFESSIONAL EXPERIENCE

Caregiver # Comfort Keepers, Huntington Beach, CA (2015 to Present)

Office Clerk/Safety Driver e Atlas Marine, Long Beach, CA (2015)

Head of Cosmetic Department * Doctor's Surgery Center, Fountain Valley, CA 2008-2011

Medical Assistant 2 te ee

Office Manager » Westec Aire, Ontario, CA (2000-2005) oO

Legal Office Clerk * America’s Documents, Rancho Cucamonga, CA (2004-2005, YA

Customer Service/Sales ¢ Century 21 Beachside, Upland, CA (2003-2008)

Customer Service/Sales » Real Estate Temps, Irvine, CA (2004)

Customer Service/Sales Ben Bridge, Montclair, CA (2003) 8

EDUCATIONAL BACKGROUND Oo

Certified Phlebotomy Technician « U.S. Colleges of Health & Human Services ~ Anaheim

Clinical Medical Assistant ¢ U.S. Colleges of Health & Human Services — Anaheim

Medical Administrative Assistant ¢ Santa Ana Community College — Santa Ana

Legal Secretary, Terminology & Transcription » Santa Ana Community College ~ Santa Ana

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