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United States Assistant Manager

Location:
Colorado Springs, CO
Salary:
20$ hr
Posted:
September 12, 2024

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Resume:

Nicole Buttery

assistant manager / crew chief / server

Colorado Springs, Colorado, United States

+1-513-***-****

*****************@*****.***

SUMMARY

Great communication skills, very hard worker, detail oriented, passionate about providing a quality expierence for guests. Able to follow intrusction as well as lead others. Team player. WORK EXPERIENCE

December 2023-Current

assistant manager / crew chief / server

ihop

Colorado Springs, Colorado, United States

Help make schedule, help with inventory, help with truck order, deal with guest issues, apply coupons, manager walks, safe count, take server check outs at the end of shift, maintaining labor, running breaks, checking people out to ensure all outwork is done, training new hirers, setting up and conducting interview, servering guests, seating door, expo food, buss tables etc

• Serve safe certified, lowest discounts, highest beverage percents, #1 in area for positive guest revoews December 2022-Current

Crew Leader

ihop

United States

Colorado, United States

Im a server that also runs the store as tge 2nd shift manager. I host, serve, buss, expo, do dishes, and occasionally cook. Im responsible for assigning tasks to the other employees. I do manager walk throughs, take temps, fifo products, run breaks, help with inventory, do safe counts, recieve other servers monetary drops and deal with guest complaints or issues, all while taking care of my own guests.

November 2020-October 2022

trainer/ key/ server

Texas Roadhouse, Inc

Florence, Kentucky, United States

United States

Providing a wow guest expierence from begining to endof visit. Training new servers. Dealing with guest issues, task assignment, making floor charts, making server schedule, manager walk throughs, safe counts, product rotation, checking staff out before they leave.

September 2017-March 2020

server/trainer

Cheddar Casual Cafe Inc

Florence, Kentucky, United States

United States

Training new employees, taking care of guests. Greeting them within 30 secs, drinks within 2 mins, correct food within alloted time for dinner or lunch.

●Top 2 in customer service satisfaction surveys

EDUCATION

2000-2003

ashland community and technical college

Ashland, Kentucky, United States

2000-2003

Assiciates in humanities

ashland community and technical college

Ashland, Kentucky, United States

Major in social sciences minor in biology

●Social Sciences

• social sciences

SKILLS

Customer Service Oriented Customer Service Greeting FIFO Inventory Inventory Management Retail Sales Project Planning Team Lead Deep Learning Detail Oriented Team Player Teaching Coaching Accounting Time Management Communication Skills Food Services Food and Beverage Industry Restaurant English Language Interpersonal Skills Point of Sale (POS) Systems Lift/Move 25 Pounds Training/Teaching Staff Training Customer Support/Service Market Surveys CERTIFICATIONS

Serve safe food

Manager/ food handler serve safe certificate

Etips certified

Alcohol serve safe

HONORS & AWARDS

Blast winner

Highest drink sales, highest appetizer sales, highest in up-sales. top 3 in gift card sales. Best in customer service skills LANGUAGES

English - Intermediate Spanish - Intermediate

WORK AUTHORIZATION

I am authorized to work in the following countries:

• United States



Contact this candidate