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Guest Service Team Member

Location:
Bengaluru, Karnataka, India
Posted:
September 12, 2024

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Resume:

BISHU

DAS

CAPTAIN

Contact

Phone

767-***-****-747-***-****

Email

ad8n4w@r.postjobfree.com

DOB

16.04.2000

Gender

Male

Nationality

Indian

Address

West Bengal, kolkata, East Medi

nipur,contai

Language

Hindi

BENGALI

ENGLISH

Skills

Easily Adapting to new

environment

Good communication skills

Honest

Objective

A highly motivated and results-oriented individual with a strong work ethic and a commitment to excellence Seeking a challenging position where I can use my skills and experience to make a significant contribution to the company's success.

Experience

(Jul 2023 – Continue)

Recently working in as a senior Team Member The

Tamara croog resort hotel Bengaluru from 25th July 2023. TAMARA CROOG RESORT & HOTEL ( Bengaluru )

• Lead customers to their tables. Take food and drink orders. Serve food and drink orders in a timely manner. Check in with customers during their meal. Communicate effectively. Deliver checks. Collect payments. Monitoring inventory levels and restocking as needed. Handle Complaints Professionally. Active Listening. Knowledge about us IDS,And MICROS OPERA, WINHMS .

(Jan 2023 – Jul 2023)

worked in Radisson blu indore in Food & Beverage

service Department as a G.S.A (Guest service

associate)15 th JAN 2023 to 21 th July 2023.

RADISSON BLU INDORE (MP)

• IRD Attendant is responsible for set-up, delivery, and retrieval of food and beverage orders to guest rooms and hospitality suites while ensuring quality service, guest satisfaction and the achievement/maintenance of company standards and profit maximization. Greeting patrons, and if needed, confirming and taking reservations. Deliver food and beverages in a timely and accurate manner. Maintain continual cleaning and sanitizing of your surrounding work area. .

(Jan 2022 – Jan 2023)

worked in Green Park Hotel Chennai in Food and

Beverage service department as a G.S.A(Guest Service Associate) from may 01 Jan 2022 to 15th January 2023 GREEN PARK HOTEL (CHANNAI)

• Greet customers and hand out menus. Take meal and beverage orders from customers and place these orders in the kitchen. Make menu recommendations and inform patrons of any specials. Deliver meals and beverages to tables when they have been prepared. Guest can eat and drink within their own private room in the hotel. Punctual

Teamwork

Leadership

Hobbies

playing carrom

listing music

Guests can order meals whenever they want. Room service can reduce food wastage. Monitoring inventory levels and restocking as needed. Handling financial transactions and processing payment.s..

(Aug 2021 – Nov 2021)

I have completed four months industrial training under Mayfair Tea Resort siliguri from date Aug 2021 to Nov 2021.

MAYFAIR TEA RESORT SILIGURI (WEST BENGAL)

(Jan 2021 – Apr 2021)

I have completed three months casual training under hotel Raipur Hyatt from date Jan 2021 to Mar 2021.

HYATT REGENCY (RAIPUR)

(Jul 2019 – Jul 2022)

BSC IN HHA

MAKAUT UNIVERSITY (WEST BENGAL KOLKATA)

• HOTEL MANAGEMENT DIGREE: I have completed three years Hotel Management course under M.A.K.A.U.T West Bengal from date June 2019 to Aug 2022..

(Jul 2017 – Jul 2018)

ADSPP

NACCTC (WEST BENGAL IN KOLKATA)

• Completed a basic deploma in computer certificate and knowledge of MS DOC,MS OFFICE, EXCEL,TALLY .

(Apr 2017 – Apr 2019)

12

WBCHSE (WEST BENGAL KOLKATA)

(Jul 2017 – Apr 2018)

10

WBBSC (KOLKATA)



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