Senior Patient Service Specialist
Resume:
Macy Merle
ad8mxs@r.postjobfree.com
Denver, CO
Education
Ohio University, Athens, OH
Bachelor’s Degree in Environmental Communication
Certificate in Environmental Studies
Work Experience
The Front Room Coffee House, Athens, OH August 2014-May 2017 Student Worker (August 2014-June 2015
Student Leader (June 2015-May 2016)
Coordinator (May 2016-May 2017)
● Oversaw employees and monitored cafe
● Responsible for taking inventory and ordering products
● Accountable for managing cash including daily safe counts, finishing deposits and weekly reports
● Controlled schedule amidst 180 employees
Environment Colorado, Denver, CO May 2017-July 2017
● Oversaw employees, assisted in the training of new hires
● Took crews to different cities to canvas in support of protecting the Environmental Protection Agency EnviroHub, Denver, CO August 2017-July 2018
Social Media Manager
● Subject to curating social media posts, managing website design
● Hosted events to benefit the environment while teaching awareness Dish Network, Denver, CO November 2018-June 2019
Administrative Assistant at Dish Grand Central Office
● Responsible for ordering office inventory, ensuring all items were accounted for
● Organized events across the community, for up to 150 attendees
● Trained in and utilized strong service skills, for both employees as well as customers
● Liable for general IT management across the office
● Curated meetings and events for corporate management Banfield Pet Hospital, City Park, CO September 2020-October 2022 Client Service Coordinator
● Responsible for scheduling doctor and client appointments
● Handled deposits as well as Care Credit
● Daily oversight of office management and flow of work balance Select Physical Therapy, Wheat Ridge, CO January 2022-Present Senior Patient Serivce Specialist
● Responsible for administrative management of the schedule, as well as manage the office on a day to day basis
● Ensure insurances have been properly verified as well as confirm the patient is confident understanding their explanation of benefits
● Liason between physicians and patients to ensure all proper steps of care are understood and progressing in a proper manner
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