Samater
Mohamed
Experience
Banker's Conseco Life
August 2022 - Current
Insurance Agent
Analyzed potential client requirements and prepared comprehensive plans that meet individual insurance needs and financial goals
Applied organization and time management skills when coordinating and responding to inbound telephone and email inquiries
Established strong customer relationships with regular outreach and follow-ups to maintain a high satisfaction rate.
Research and stay abreast of current insurance regulations to proactively inform clients of policy and fee updates
Advised current and potential clients on home and life insurance benefits and options designed to provide personal protection in unforeseen circumstances. New York City Small Business Services
October 2021 - July 2022
Certification Analyst
Contacted vendors and agencies via telephone and written correspondence to assist with the completion of the certification application, which expands opportunities for minority and women entrepreneurs to access government contracts to stimulate their businesses
Processed confidential information and enter data into client relationship management system; Established and maintained comprehensive, secure, and retrievable client files
Maintained and monitored high volume of inquiries regarding the M/WBE certification program, including the M/WBE Certification Helpline and the M/WBE Certification email accounts, through effective recordkeeping and coordination with team members
Coordinated with the Certification Unit on targeted outreach, sitework visits, and key community events, resulting in identifying new potential vendors for the MWBE Program and building strong relationships to maintain the Certification Unit's goals
Troubleshot business operations issues and leveraged data to recommend new solutions. U.S House of Representatives District 11
August 2020 - December 2020
Community Liaison/ Caseworker Intern
Assisted communities and openly represented district 11 constituents, businesses, other agencies, news outlets, and the public
Took charge of planning, preparing, and distributing written press releases
Mediated as a liaison to local, state, and federal officials and other persons and city departments such as DOT, DOL, DOF, and USCIS to form effective actions based on the current needs of NYC District 11
Cultivated extensive knowledge on legal immigration and citizenship services matters through liaison communications with department services such as the United States Citizenship and Immigration Services
Interacted and consistently communicated with constituents and others through telephone calls, written correspondence, in-person meetings and speaking engagements New York, NY
W: ad8me8@r.postjobfree.com
Skills
SKILLS & INTERESTS
Demonstrated Leadership
Project Management
Proficient in French, Arabic, and
African Languages
Microsoft Office proficiency
Events Coordination
Digital Literacy
Regulatory Compliance
Experienced in ADP/Workforce Now,
HRMS, and Dynamics
SM
Caseworkers document constituent services activity and submit written and verbal reports to update the representative and staff.
Developed strong community networks and established pathways to expand outreach to underrepresented populations.
Education
BA - Political Science
May 2021
College of Staten Island
Honors Program, Dean's Honor list, National Honors Society: Phi Sigma Alpha (The National Political Science Honor Society
.