Human Resources Customer Service
Resume:
SHALONDA
WILLIAMS
ad8lsv@r.postjobfree.com
m
Dallas, TX 75249
CONTACT
SKILLS
• Payroll
• Technical support
• Human resources management
• Phone etiquette
• Employee relations
• Sales
• Front desk
• Sales support
• Communication skills
• Cashiering
• Driving
• Organizational skills
• Leadership
• Microsoft Office
• Administrative experience
• Customer service
• Cash handling
• Office Management
• Employee Orientation
• QuickBooks
• Recruiting
• Microsoft Excel
To obtain the role of a Customer Service Representative in a recognized and well- oriented company
CAREER OBJECTIVE
Administrative Assistant
ARS/Rescue Rooter, Irving, TX
Front Desk Agent/Human Resources Assistant
Omni Hotels and Resorts, Farmers Branch, TX
Advanced Technicalsupport Representative
AT&T
EXPERIENCE
November 2021 - April 2023
I am responsible for providing exceptional support to the Human Resources and General Manager
•
• I assist with employee benefits enrollment, and new hire orientation
• I am responsible for scheduling city inspections for permits May 2021 - November 2021
• Responsible for assisting guests with reservation arrivals and departures
• I am responsible for managing billing payments
• I am responsible for human resource management.
August 2017 - April 2021
• Responsible for resolving technical issues with cellular devices by phone
• I am responsible billing and payments management
• I am responsible for assisting with new device purchases Bachelor's degree in Criminal Justice
Lane College, Jackson, TN
High School Diploma
South East High School, Springfield, IL
EDUCATION
May 2012
May 2010
• Typing
• Accounts Receivable
• Accounts Payable
• Microsoft Outlook
• Research
• Project Management
• Merchandising
• Help Desk
• SAP
• Conflict Management
• Management
• Benefits Administration
LANGUAGES
• Spanish
Intermediate
Contact this candidate