Data Entry Office Administration

FAHIMA BEGUM

Hamilton, ON · 365-***-****

ad8lpi@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATION:

• Over three years of customer and retail service.

• One year of office administration and QuickBooks experience from placement.

• Strong administrative skills including documenting, filing confidential information, scheduling, planning, and faxing.

• Well-versed in operating administration hardware/software; printers, scanners, photocopying, and Quickbooks and CabMD data entry.

• Proficient in Microsoft Word, PowerPoint, Excel, Microsoft Suite, and Outlook. EDUCATION

Office Administration Health Services Diploma

January 2023 – April 2024

Sheridan College, Mississauga, ON

EXPERIENCE

Medical OHIP Biller – JCL Medical Billing, Oakville, ON April 2024 – Present

• Contacting the Ministry of Ontario for updates on patient health card numbers or version codes that were invalid or rejected during the time of visit with doctors.

• Generating Remittance Advice reports including deposit reports, payment reports, and summary reports, which are distributed to doctors that were assigned on monthly basis via ShareFile, mail, email etc.

• addressing any rejected claims for the month to ensure doctors receive payment for that service when applicable.

• Following up with doctors via email to discuss how they prefer us to adjust their rejected, invalid, or claims that are missing information(missing a referring doctor for a consultation, unable to find patient in our system to bill, etc.) ensuring they receive payment for those claims, so they don’t become stale after 3 months that were unrevised.

• Filing documents and records of new and existing doctor’s visits with patients in JCL. January – April 2024 (Co-Op)

• Input data entry of OHIP billing to maintain record keeping of doctor visits with patient in the CabMD system.

• Printed, scanned, and faxed data/documents for doctors and patients.

• Reviewed and validated documentation in the CabMD system for doctors to reduce any errors regarding billing and patient information.

Sales Associate, HomeSense, Hamilton, ON

November 2021 - Present

Communicated and built trusted relationships with customers by helping to look for products to reach satisfaction with our store.

References Available Upon Request

Reviewed files, recordings, and other documents to obtain information to respond to customer’s requests.

Answered incoming telephone calls to provide store products and services information.

Worked with fellow sales team members to achieve group targets.

Built and maintained relationships with peers and management to drive team success. Receptionist, Good Shepherd Emmanuel House Hospice, Hamilton, ON March 2023 – January 2024

Handled multiple phone calls to take messages, get updates on the house, and forward messages to nurses, coordinators, other Good Shepherd houses, or to patients.

Welcomed patients, visitors and ensured to take pre-screening COVID-19 protocols before seeing the patient.

Maintained and sorted mail, deliveries, and packages for recipients.

Fulfilled visitors/staff requests in a professional and courteous manner to ensure all needs are met. Front-end Cashier, Franco’s No Frills, Hamilton, ON June 2020 – December 2021

Greeted customers by scanning their groceries through efficiently to ensure customer satisfaction.

Addressed and resolved customer complaints with friendly and level-headed assistance.

Input accurate data to keep inventory accounts current and prevent system discrepancies.

Processed efficient and accurate cash, cheques, debit, and credit card payments using Point-of-Sale system.

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