Customer Service Sales Agent
Resume:
L ICENSED SALES AGENT
SHARON
GRANT
CONTACT INFORMATION
ad8loc@r.postjobfree.com
Pompano, FL
SKILLS
LANGUAGES
English
OBJECTIVE
Experienced Licensed Sales Leader and Agent with a proven track record of exceeding sales targets and providing exceptional customer service. EXPERIENCE
INDEPENDENT INSURANCE PRODUCER
Executive Insurance Providers. Pompano, FL Jun 2019 - Present INSURANCE BROKER
Enhance Health. Miramar, FL Oct 2023 - Feb 2024
PRODUCTION MANAGER
Connexion Point. Sunrise, FL Sep 2017 - Jun 2019 MEDICARE SALES AGENT
Humana. Miramar, FL Jun 2019 - Dec 2019
EDUCATION
BUSINESS
Strayer University. Coral Springs Jan 2007 - Jul 2009 HS DIPLOMA
Ely High School. Pompano Beach, FL Aug 1981 - Jun 1985 CERTIFICATIONS & COURSES
Licensed Agent (214 & 240) NPN #:17283969
Tax Preparer
Customer Service
Sales
Quality Assurance
Time Management
Relationship Building
Market Knowledge
Problem Solving
Organization
Networking
Communication
Negotiation
Managed a diverse portfolio of clients and developed customized insurance plans to meet their needs
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Negotiated business contracts with insurance carriers and analyzed market trends to recommend appropriate coverage options
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Implemented a CRM system to streamline client communication and track policy renewals
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Organized and conducted insurance seminars to educate clients on coverage options and industry trends
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Maintained current knowledge of insurance regulations and compliance requirements to ensure adherence to industry standards
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· Managed a portfolio of clients and developed new business relationships Conducted need assessments and recommended appropriate coverage options and processed insurance applications
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· Provided expert advice on insurance products and coverage options
· Maintained accurate records and documentation for client accounts Collaborated with cross-functional teams to meet production goals and deadlines
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Developed and implemented safety protocols to maintain a safe work environment
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· Trained new employees on production processes and equipment operation Performed regular quality control inspections to ensure product standards were met
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Managed and evaluated over 60 agents to meet supervisor's production requirements
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· Provide knowledge, motivation and support for all employees and team leads Communicate any problems or obstacles along with solutions to senior Management
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· Managed a portfolio of Medicare clients and successfully met sales targets
· Demonstrated expertise in Medicare Advantage and Supplement plans
· Provided personalized guidance to clients on Medicare plan options
· Utilized CRM systems to track and manage client interactions Maintained up-to-date knowledge of Medicare regulations, compliance and policies
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