Property Manager Assistant

CORINA ACOSTA Assistant Property Manager

San Leandro, CA 94578 510-***-**** reenaacosta1@ gmail.com corina-acosta2241

Versatile, creative, and dedicated project lead and assistant property manager with more than fifteen years of experience providing client-centric strategies across various industries. With a demonstrated track record of completing numerous project milestones to the required standard, desired quality, and with the highest possible outcome for success.

A committed and highly skilled specialist with the ability to manage complicated projects strategically while utilizing a keen eye for detail and the drive to ensure organizational tasks operate successfully from start to finish.

Demonstrate outstanding organizational skills in project management, project coordination, administration, scheduling, cost analysis, and assurance of quality standards while creating revolutionary operating procedures.

Aiming to demonstrate a strong work ethic, accountability, and unwavering commitment to succeed in a fast-paced, competitive atmosphere.

AREAS OF EXCELLENCE

Project Management Administrative Support Strategic Partnerships Cross-Functional Collaboration Client Relationship Event Planning Strategic Business Planning & Execution Project Coordination Continuous Process Improvement Teamwork & Collaboration Verbal & Written Communication Budget Management Project Scheduling Data Processing & Analysis Business Management

PROFESSIONAL EXPERIENCE

Project Lead Ross Corporate Pleasanton, CA January 2017 – May 2023

Overseen the tracking and disseminating of all project information, details, and modifications, as well as monitoring and following up on all project action items as allocated, guaranteeing that projects are completed on schedule and within budget.

Worked on the budget with our finance team and kept the store operations team informed of the budget throughout the projects schedule.

Identified problems before they arise to reduce shortages, go-backs, and expenses, including, but not limited to, quality checks, plan reviews, and purchase order checks to make sure that orders, stocks, and inventory are correct.

Arranged for the timely and efficient delivery of plans and files to the affected Field Management ahead of the installation date by coordinating the distribution of plans to vendors and Field Management.

Prepared for post-mortem meetings and kick-off calls with Field Management and other business partners.

Shared project schedules, updates, and modifications with internal partners, field management, and stores providing ample information needed for ongoing projects.

Property Administrator Ross Corporate

Pleasanton, CA May 2015 - June 2016

Assisted the Property Manager to oversee day-to-day activities meeting deadlines and priorities.

Maintained tenant/vendor/building files and good record keeping.

Assisted processing daily invoices, tenant billbacks and vendor set up forms.

Updated vendors contact information in the database.

Prepared Service Agreements, communicate and oversee vendors.

Maintained and updated certificate of insurance (COI) documents for all tenant and vendor contractors.

Ensured proper functioning of all office equipment.

Provided general support to the team by levering a wide-ranging array of tasks, such as staying in touch with the contractors, scheduling appointments, procuring supplies, visiting worksites, and helping to prepare reports.

Collaborated with a group of administrators and supervisors to produce the reports required for quarterly meetings.

Facilities Coordinator Ross Corporate

Pleasanton, CA June 2014 - May 2015

Coordinated with vendors who handle day-to-day operations and maintenance of our office building such as food and snacks, deliveries, and office supplies.

Partnering with the extended Facilities team to ensure the buildings are running smoothly and providing a safe, functional, and comfortable environment for employees.

Addressed any facility or workplace issues (elevator down, restroom flood, refrigerator not cooling, etc) promptly, including engaging the correct vendor to address the issue.

Responded to all emails from store managers, providing clear answers and excellent customer service to fellow employees.

Managed maintenance and repair requests, helping us stay compliant with local codes.

Helped to maintain our Standard Operating Procedures to ensure documentation is up to date.

Partnered closely with people operations, security, and vendors to ensure that our office supports focused work and the fruitful exchange of ideas.

Organized a weekly conference call for vendors and helped the Ross team with any cleaning service difficulties arising from work that the store management might have found lacking.

Assistant Property Manager Cresleigh Management

San Francisco, CA April 2013 - November 2013

Completed and entered tenant bill-backs and tenant building requests into the Building Engines system for four San Francisco and Florida buildings tracking all tenant contact information, building repair, requests, certificates of insurance and accounts payable/accounts receivable invoicing for monthly billing.

Participated in routine staff meetings regarding the building's management and operation, informing other staff members of any issues and potential fixes.

Supported the creation and upkeep of tenant manuals, emergency protocols, and other essential formal tenant interactions.

Maintained monthly calendar of employee time off.

Assisted the Property Managers with annual budget preparation.

Tenant Services Coordinator/Property Administrator Hudson Pacific Properties

San Francisco, CA August 2011-April 2013

Compiled vendor invoices for processing once I received billing codes to submit to accounting.

Monitored and processed all incoming work order requests and reviewed all open work orders every week.

Served as a point of contact for suppliers assigned by the property manager, which included keeping a log of housekeeping requests and producing security reports.

Prepared incident reports.

Developed and implement tenant appreciation events with team.

Maintained/updated tenant and lease information in Yardi.

Trouble shoot tenant service requests and enter work orders into Yardi work order system and track progress.

Ordered office supplies. Maintain reception area and conference room.

Assisted Property Managers, Assistant Property Managers and AVP of Operations with daily duties and communicate on status of projects.

Acted as the initial point of contact for suppliers and the store management team to arrange for supply deliveries and maintenance fixes.

Assisted with Tenant move-in and move-out processes including completing and tracking move-in and move-out check lists.

EARLIER PROFESSIONAL EXPERIENCE

Assistant Property Manager Titan Property Management August 2008 - August 2009

Tenant Services Coordinator Shorenstein Realty Services December 2006 - July 2008

Administrative Assistant Prudentail Realty, Premium Financial November 2002 - October 2006

EDUCATION

Associates in Arts in Business Administration

Chabot College Hayward, CA May 2009

Bachelors of Arts in Business Administration

University of Phoenix Pleasanton, CA 2026

TECHNICAL SKILLS

Microsoft Office (Word, Excel, Access, Power Point etc.) Property Management Software Pd Site Link Service Channel MRI Workspeed Social Media Generations Quickbooks (Facebook, Twitter, Instagram etc.)

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