Customer Service Sales Associate
Resume:
Brittany Broce
Lewisville, TX *****
ad8kvf@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Spa Concierge
Glo Sun Spa-Arlington, TX
January 2024 to May 2024
• Greeting and checking in guests.
• Assisting guests with questions regarding spa services.
• Educating guests on spa equipment, services, and products.
• Keeping spa clean and sanitized for next guests.
• Following spa rules and regulations.
• Reaching monthly sale goals.
• Providing professional guest services.
Sales Floor Associate
Target-Mansfield, TX
December 2019 to June 2023
• Complied with Target’s established policies and procedures
• Sales Associate in the style department
• Generated and achieved daily sales goals
• Skilled at cash handling and accounting
• Filling the floor pad with new product
• Arranging floor pad according to the Visual Merchandising Guide
• Resolving customers complaints
• Managing fitting rooms and ensuring positive guest experience Sales Associate
Macy's-Garland, TX
September 2019 to December 2019
• Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction.
• Work with customers to determine their needs and then recommend the right product to ensure guest's gratification.
• Assist in ensuring that the product presentation area is clean and organized.
• Develop and cultivate strong buying relationships with customers.
• Follow company's policies and available training resources to stay up to date on product features.
• Directing customers to merchandise in the store.
• Maintaining an orderly appearance throughout the sales floor.
• Greeting customers, responding to questions, improving engagement with merchandise, and providing outstanding customer service.
Assistant Teacher
Kids Unlimited Learning Academy-Wylie, TX
January 2019 to May 2019
Providing support to the lead teacher
Tutoring students
Creating lesson plans
Documenting students progress
Potty training
Assisting with nap time
Assisting with meals
Communicating with parents
Leading in activities
Team Member
Chick-fil-A-Weatherford, TX
July 2018 to December 2018
Taking customers orders quickly and efficiently
Ensuring the store is cleaned and well maintained
Making sure protocols and safety guidelines are followed Greeting customers with a positive attitude
Ensuring customers are happy and number one priority Taking orders through head set, register, and outside Making customers beverages
Bagging customers meals
Taking payment in form of cash and card
Working as a team
Counting a till beginning and end of every shift
Making personal connections with customers and team members Cashier and Customer Service
United supermarket
August 2017 to April 2018
Ensured store products were always presented to the customer and neatly organized Stocked dairy
Sacked groceries
Assisted customers with any issues or concerns
Cleaned and ensured the store was presentable to our customers Greeted customers with a positive attitude
Made personal connections with customers and team members Received payment in form of cash, card, and check
Education
Highschool diploma
Skills
• Customer Service (2 years)
• CPR
• Child Care
• Teaching
• Organizational Skills
• retail sales
• Cash handling
• Merchandising
• Toddler care
• Early childhood education
• Babysitting
• Classroom management
• Experience with children
• Infant care
• Customer service
• Typing
• Cash register
• Cash handling
• Communication skills
• Organizational skills
• Fair Housing regulations
• Medical office experience
• English
• Childcare
• Grocery store
• Cleaning
• Merchandising
• Sales
• Retail sales
• Classroom management
• Early childhood education
• Social listening
• Leadership
• Microsoft Office
• Phone etiquette
• Time management
Certifications and Licenses
First Aid Certification
CPR Certification
Real Estate Broker
Real Estate License
BLS Certification
January 2024 to January 2026
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