Service Technician North Carolina
Resume:
Chris Fleming
CHARLOTTE, North Carolina *****
ad8knz@r.postjobfree.com
Summary
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency. Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.
Skills
Hand Tool Knowledge
Service Ticket Accuracy
Valid Driver's License
Preventive Maintenance
HVAC Systems
Testing and Analysis
Power Tool Proficiency
Customer Relationship Management
Maintenance and Repair
Work with Minimal Supervision
Diagnosis and Troubleshooting
Experience
May 2023 - August 2023
Brothers Heating, Cooling, And Plumbing - Rock Hill, SC
Service Technician
Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Responded to customer inquiries quickly and professionally to increase satisfaction.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Inspected equipment to diagnose operational issues.
Explained diagnostic findings to customers and outlined repair or service options.
Adhered to safety protocols and policies to reduce workplace hazards.
March 2022 - December 2022
One Hour Heating And Cooling - 915 N,Main St. Kannapolis NC
Service Technician and Lead Installer
Lead installer,diagnose equipment, service and repair equipment, preventive maintenance
February 2020 - November 2020
Airone Heating And Cooling LLC. - Huntersville, NC
Service Technician and Lead Installer
Service, diagnose and repair equipment,install new equipment and preventive maintenance.
Michael And Son Services - CHARLOTTE, NC
Service Technician
Provided technical support to customers over the phone and in person.
Maintained accurate records of service calls, repairs, and parts used.
Diagnosed problems and determined solutions for various customer issues.
Conducted preventive maintenance on a variety of machines and systems.
Education and Training
Cape Fear Community College Wilmington, NC
Ged Mathematics
Certifications
EPA Certification
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