Customer Service Representative

Justin Perdomo

Customer Service

I am an outstanding Professional offering exceptional office operations support, seeking employment with a company where my extensive customer service and clerical experience can contribute to the customer's satisfaction, as well as the company's success.

WORK EXPERIENCE

Service Representative

24 Hour Fitness - Miami, FL - April 2017 to Present Customer service,

Standard front desk procedure such as check ins- check outs, answering phones calls for reservations and guest services.

Cashier

Tropical Smoothie Cafe - February 2016 to August 2016 Maintaining facility clean, stocked, and organized. Also providing excellent customer service to guests as a cashier. Preparing orders for our customers in a timely manner.

Cashier

Coldstone Creamery - April 2015 to November 2015

Maintaining facility clean, stocked, and organized. Also providing excellent customer service to guests as a cashier. Preparing orders for our customers in a timely manner.

Merchandiser

Home Depot - June 2014 to January 2015

Completed special management projects as needed, such as arranging large storefront product displays. I was also in charge of changing product labels and price tags according to the company protocols. Useful experience gained working with the receiving team, loading and unloading trucks with store merchandise, to then replenish the store with the missing inventory as needed. I provided customers with expert customer service, assisting them with their needs, as instructed during training.

Assistant Manager

TCBY - February 2011 to January 2014

As an Assistant Manager, it was my responsibility to overlook other employees, making sure the business was running accordingly. I was in charge of making the employee schedules, making sure all shifts were covered. I managed the business inventory, placing orders as needed, as well as supervising all incoming and outgoing shipments. Completing reports for our corporate offices, as well as evaluating other employees based on their work performance.

EDUCATION

High school Diploma

Miami Sunset Senior High School

SKILLS

Bilingual

ADDITIONAL INFORMATION

Skills

• Work well under pressure

• 60 wpm typing speed

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