Customer Service High School
Resume:
EDUCATION
Warren High Downey,
California, US
High School Diploma
Cerritos College Cerritos,
California, US
Business
LIBS NYC, New York, US
Trade School: Cosmetology
Business
SKILLS
PROFESSIONAL SUMMARY
Operates well in both individual and team capacities. Seeking to utilize excellent communication, interpersonal, and organization skills to complete tasks.
Detailed-orientated, professional with excellent
communication, interpersonal, and creative thinking skills. Frequently praised as hard-working by my peers.
Aiming to leverage my abilities to successfully fill the role at your company.
Ready to make an immediate contribution to your organization. EXPERIENCE
03/2010 - 02/2023
Self Employed
Prächtig Vintage & Antiques Prächtig Vintage & Antiques, Boca Raton, FL
• Good Telephone Etiquette
• Calm Under Pressure
• Critical Thinking
• Public Speaking
• Friendly, Positive Attitude
• Relationship Building
• Multitasking
• Social Perceptiveness
• Recordkeeping
• Organizational Skills
• Data Management
Organization and Time
Management
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• Written Communication
• Problem-Solving
• Decision-Making
MICHELE WESTIN
ad8jsy@r.postjobfree.com
Reno, NV 89509
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
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• Creating website design.
• Core visionary.
• Content guardian.
• Actively promoting website.
• Respond quickly to meet client needs and resolve problems. Excellent communication with vendors here and around the world.
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Demonstrates the ability to manage multiple task while remaining adaptable and flexible.
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Manage and coordinate multiple products while ensuring completion.
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Committed to delivering excellent customer service while working in a fast paced environment.
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• Provide efficient and courteous service to clients at all times
• Perform general maintenance and repairs on website needed. Develop departmental objectives, budgets, policies, procedures, and strategies.
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Responded quickly to meet customer needs and resolve problems.
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09/2019 - 02/2021
Retail Sales Associate
Ann Taylor Ann Taylor, Boca Raton, FL
03/2003 - 03/2013
CEO
UptownPoochie.com UptownPoochie.com, Boca
Raton/Aventura, Florida
UptownPochie upscale doggie boutique.
Selling high-end doggie apparel and accessories, such a dog strollers, designer dog beds, collars, carriers, dog stairs, hair accessories, and highchair.
• Worked with coworkers to complete tasks.
Committed to delivering excellent customer service while working in a fast-paced environment.
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Provided efficient and courteous service to customers at all times.
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• Met deadlines while maintaining high-quality deliverables. Managed and coordinated multiple projects while ensuring timely completion.
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Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
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Troubleshot minor problems and reported larger technical issues.
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Experienced with social media and communications
platforms.
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• Take initiative to build loyal clients base.
• Ability to prioritize and meet deadlines.
• Knowledge of visual standards and techniques.
• Ability to function as a role model.
Drives revenue by providing clients, exceptional service through relationship building, sharing styles, and product information.
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• Consistently achieve goals.
• Express authentic self and experiences endless inspiration. Addresses, clients concerns, coming to resolution when possible.
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• Consistently receives positive positive and unsolicited clients. Communicates effectively with door management, store, team, and external clients in person, through written correspondence and over the phone.
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Supports an environment of learning and interest by acting as a positive role model.
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Established effective communication systems throughout the organization to ensure transparency and collaboration at all levels.
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• Spearheaded efforts to create a positive work environment where employees felt valued as individuals.
Negotiated contracts with vendors resulting in favorable terms that maximized value for the company.
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Utilized cutting-edge technology solutions to streamline administrative tasks while increasing accuracy of results.
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Implemented process improvements that resulted in cost savings while improving customer service satisfaction levels.
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Developed comprehensive risk management strategies focused on mitigating potential threats to operations.
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Managed executive-level relationships with key stakeholders to ensure
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Identified areas of improvement within existing processes and proposed solutions that increased productivity by 30%.
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Fostered an environment of trust, respect, collaboration, innovation and creativity within the company culture.
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Facilitated strategic planning sessions to develop long-term goals and objectives for the organization.
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Executed corporate governance policies ensuring compliance with applicable laws, regulations and standards.
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Developed strategic plans designed to reach ambitious growth targets while maintaining profitability margins.
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Developed and implemented strategies to increase market share and profitability in a highly competitive industry.
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Oversaw operational activities related to budgeting, forecasting, accounting, financial reporting and audits.
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Created innovative solutions for complex business problems, driving organizational growth and efficiency.
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Led the successful launch of new products, services, and initiatives across multiple departments.
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Built strong relationships with customers through attentive listening skills and excellent problem solving abilities.
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Analyzed operations to evaluate company performance and to determine areas of potential improvement.
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Negotiated and approved contracts with suppliers and distributors.
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Conferred with board members, organization officials and staff members to discuss issues, coordinate activities, and resolve problems.
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Represented organization and promoted objectives at networking events and trade shows.
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Prepared budgets for approval, including those for funding and implementation of programs.
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Directed, planned, or implemented policies, objectives, or activities of organizations or businesses for continuing operations, to maximize returns on investments, or to increase productivity.
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Implemented corrective action plans to solve organizational and departmental problems.
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• Directed and coordinated financial and budget operations to maximize investments and increase efficiency.
Appointed department heads and managers and delegated responsibilities.
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Served as liaisons between organizations, shareholders and outside organizations.
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Spearheaded budget analysis and forecasting to align operating costs with business strategy.
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Directed upper management operations and proactively addressed and resolved challenges.
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• Organized and approved promotional campaigns.
Prepared and presented business and operational reports to inform stakeholders.
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Contact this candidate