Project Manager Management
Resume:
SUMMARY
MOHAMMAD RAEF MASALMEH
Project Manager – Senior Analyst
****.*******@*****.***
www.linkedin.com/in/raef-al-masalmeh
UAE - Dubai
+10 years of rich experience in Project management and Business Analysis, skilled in guiding navigation of modern technology. Accustomed to driving efficiency and effectiveness by developing, delivering, and supporting strategic plans.
Demonstrated skill in translating technical requirements to business solutions Achieved vast projects in Digital Transformation for E-governments using international standards. CORE COMPETENCIES
Self-starter Healthy Perfectionism Excellent interpersonal and communication skills Creative Thinking and Problem Solving High critical and analytical thinking Large Scale Project Requirement Engineering
Stakeholder analysis Requirements Elicitation & specification Process Improvements Business Process Design Forecasting Business gaps and Business needs Executive Decision Making Mapping
Presentation and Public speaking Project Lifecycle Management User acceptance Testing
Project Leadership Scope Definition Effective Communication Critical Thinking
Flexibility Commitment Business Negotiation Business etiquette TOOLS AND TECHNIQUES
JIRA – DevOps
Balsamic – Axure
MS Vision
Click up.
Power BI, Advanced Microsoft Excel, Pivot Tables, Tableau, Qlik.
MS Office (Excel, PowerPoint, Word)
WORK EXPERIENCE
March 2022 – Present Senior Business Analyst Project Lead at Shory Technology (Dubai - UAE) Main role:
- Lead the business team for the successful completion of analytical, designing, building, testing, and deployment tasks of Shory software product’s features & functions.
- Spearheaded the development and tracking of data quality metrics, ensuring 99.9% accuracy in business reporting, meeting stakeholder requirements and improving decision-making processes across the organization
- Research product market and undertake feasibility studies, conduct research, compile market intelligence, produce a detailed analysis of key competitor projects, and present findings as and when required.
- Identify operational, financial, and technological risks within the business.
- Coordinate requirements for the writing of user stories for the development team.
- Seek to identify issues, risks, and benefits of existing and proposed solutions and outline business impacts.
- Managed a process re-engineering project to improve and consolidate end-to-end service processes; restructured communication flow among 10 departments and cut down paperwork by 75%.
- Documenting each step of the process using various project management tools.
- Coordinate process design changes by conducting business and systems process analysis and design at a complex level, focusing on quality improvement and data management.
- Contribute and coordinate project level analysis – producing required project analysis documentation (business and system requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan)
- Evaluate new product offerings with Development based on corporate objectives.
- Execute the business plans by carrying out research, formulating market analysis, and delivering accurate business reports.
- Fostering effective communication with stakeholders concerning project status
- Foreseeing and strategically eliminating blockers and potential risks. Dec 2020 – Feb 2022 Project Manager / Senior Business Analyst at Emirates Auction (Dubai - UAE) Main role:
- Applying Agile methods and processes to promote a disciplined and transparent project management process.
- Translating features into user stories within the team’s backlog while managing, ranking, and prioritizing this backlog to reflect stakeholders’ requirements.
- Managing all resources necessary for project execution
- Collaborate with teams to discover and deliver the best solution to the market presented by the product team lead and the business.
- Acting as the key role for delivering high-quality requirements and performing retrospective feedback, with the main responsibilities of clarifying high-quality business requirements
- Collaborate with various government entities & departments like Dubai Police and Sharjah Police, RTA ...
- Conduct proper Gap/Impact analysis on products/systems that facilitate efficient electronic services and smart work practices for selection.
- Translating the business requirement to Requirement Specification (Technical/Function/Non- functional) to transform traditional e-government &public services adhering to modern lifestyles,
- Produced software requirements specifications (SRS) for the development team& quality team to enhance the implementation of e-government services and solutions.
- Using a different variety of team collaboration, requirements, and modeling tools like JIRA (for agile methodologies), VISIO (for UML modeling and context diagramming)
- Pre-sales activities technical support to clients by identifying the customers’ requirements and delivering the best solution presented by the product team lead and the business. August 2017 - Nov 2020 Senior Business Analyst at Hashtag Global (Dubai - UAE) Main role:
- Identifying project goals, needs, and scope
- Planning, monitoring, and documenting tasks throughout a project
- Ensuring all tasks, deliverables, and project materials are delivered promptly.
- Create/estimate timeline/plan for the business analysis phase.
- Design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions.
- Support deep-dive analyses of business problems and formulate conclusions and recommendations to be presented to senior leadership.
- Define the stakeholders, milestones, phases, and elements of the different Projects.
- Drawing Business Processes, state diagrams, flow charts, and Activity diagrams.
- Create User Stories (acceptance criteria, wireframes, estimation, SRS, BRD, PDD, SDD), UML, Backlog, and Epics by JIRA and generate progress reports from it.
- Find solutions for organizational problems based on gap analysis required enhancements for full filling their needs.
- Developed prototype of using Agile methodologies, successfully tested system, and implemented the system in the selected enterprise.
- Act as a liaison between the development team and Clients using advanced communication skills.
- Managing change requests within the project and ensuring all the processes are on track and budget control.
Jun 2015 - Jul 2017 Business & Data Analyst at Euro Arabian Hospital (Sharjah - UAE) Main role:
- Optimize data collection procedures and generate periodic reports.
- Networking / Marketing
- Working closely with Teams to identify, collect, define, and track key business metrics for business processes.
- Analyze and document business processes.
- Building and maintaining solid client relationships.
- Coordinate with the sales team to create marketing Analysis & campaigns in addition resolve problems received by clients.
- Utilize MS SQL, Power BI, Tableau, and other dashboard/visualization tool sets for data intelligence and analysis.
- Working with the stakeholders to make data-driven decisions and development life cycles.
- Creating Financial Models, Budgeting, and forecasting.
- Research organizations and individuals to find new opportunities. Mar 2012 – May 2015 Business Development at Stem Land (Dubai – UAE) Main Role:
- Closes new business deals by developing and negotiating contracts.
- Prepare a feasibility report for each project.
- Identify new business opportunities.
- Design the strategy plans and deliver accurate reports by analyzing the market and process.
- Collaborate with the sales and marketing department to develop processes and increase revenues.
- Contacting potential clients to establish rapport and arrange meetings.
- Attending conferences, meetings, and industry events.
- Promote Products and Increase the value of current customers while attracting new ones.
- Research organizations and individuals to find new opportunities.
- Represent the company at Industry conferences, events, and meaningful networking opportunities.
- Identify the most suitable value propositions, solutions, cost structures, and services for identified target markets.
PROJECTS ACCOMPLISHED
Shory Technology
• Shory Platform
• Full Integration Solutions
• ADNOC Project
• Abu Dhabi Police Integration
• TAMM
• Tabby
• UAE PASS
• Instant Policy Issuance
• System Smart Engines
Emirates Auction
• Police Accident App
• Command Portal
• Dispatch Management System
• Fleet Maintenance System
• Communication Center
• Emirates Roadside Assistance (ERA)
Other Projects ….
EDUCATION
Feb 2014 - Apr 2020 Bachelor of Computer Science and Engineering, Al-Ghurair University (Dubai) Jun 2009 - Nov 2011 Bachelor of Business Administration, Arab International University (Damascus) CERTIFICATION
Project Management Professional (PMP)® – PMI
Certified Business Analyst (CBAP)
TRAINING AND COURSES
Business Analysis, 2020
JIRA Tool, 2019
Analyzing and Visualizing with Power BI, 2018
Data Science, 2018
SQL – My SQL database for data analytics and Business Intelligence, 2017 LANGUAGE
Arabic (native), English (fluent).
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