Customer Service Inventory Control

Skills and Attributes

Conflict Resolution

Flexibility

Professionalism

Inventory Control

Customer Service

Organization

Employment History

Norwood’s Restaurant

New Smyrna Beach, FL

2023

Dishwasher

Wash dishes, glassware, flatware, pots, or pans, using dishwashers or by hand.

Maintain kitchen work areas, equipment, or utensils in clean and orderly condition.

Place clean dishes, utensils, or cooking equipment in storage areas.

Sort and remove trash, placing it in designated pickup areas.

Sweep or scrub floors.

Little Ceasars Pizza

Edgewater, FL

2022

Pizza Maker

Preparing dough according to company recipes.

Monitoring the temperature of the pizza ovens as well as cooking times.

Monitoring inventory and placing orders for more supplies as needed.

Preparing all ingredients prior to pizza preparation.

Ensuring that all utensils and cooking equipment are sterilized before each use.

Sun Coast Pools & Spas LLC

St. Augustine, FL

2019-2021

Pool Construction Laborer

Assists Technician in performing small general swimming pool and pool equipment repairs: including crack repairs, leak detection and plumbing repairs.

Assists in service, repair, and replace swimming pool equipment.

Removing and installing pool covers and pool equipment.

Responsible for accurate and timely documentation of all pool services performed.

Other projects and duties as assigned.

Flying J Travel Center

St. Augustine, FL

2018-2019

Cook

Prepare, package, and sell store-baked products to company standards.

Organize and stock work areas.

Prepare food to company standards by following process cards.

Follow food safety and handling standards and practices.

Maintain well-organized and orderly deli area.

Monitor hot deli case and keep stocked with fresh items.

Prepare food to company standards by following process cards.

Clean and organize dishes and utensils.

Employment History continued

Marine Diving School

Ocala, FL

2016-2018

Maintenance

Clean and maintain hallways, rest rooms, stairways, and other common areas.

Clean and maintain the exterior walkways, sidewalks, and other common areas.

Maintain landscaped areas.

Empty trash receptacles.

Other duties as assigned.

Howard Johnson

St. Augustine, FL

2013-2016

Front Desk Clerk

Responsible for checking guests in and out of the hotel quickly, efficiently, and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the hotel.

Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner.

Up-sells rooms whenever possible to maximize hotel revenue.

Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank.

Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up.

Responds appropriately to guest complaints.

Make appropriate service recovery gestures to ensure total guest satisfaction.

Education

Operation New Hope Ready4Work

~Job/Life Skills

Florida Community College Jacksonville

General Educational Development

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