Office Manager Customer Service

Nicolette Armstrong

Conyers, GA ***** 917-***-**** ad8izr@r.postjobfree.com

Dedicated Office Manager with 18+ Years of Healthcare & Customer Service Expertise

“Transforming Medical Department Operations and Driving Exceptional Patient & Employee Experiences”

Dear future employer,

I am writing to express my interest in the vacancy position at your esteemed organization. With over 18 years of experience in healthcare and customer service settings, I have developed a strong background in optimizing operations, improving overall efficiency, and managing diverse teams. My experience, coupled with my dedication to operational excellence, makes me an ideal candidate for this role.

Throughout my career at Parker Jewish Institute for Healthcare and Rehabilitation, I have demonstrated a strong work ethic and exceptional performance, earning promotions from Secretary 2 to Coordinator and ultimately to Office Manager of Medicine. I have successfully managed a diverse team of 20 employees, including Physicians, Nurse Practitioners, and Physician Assistants. My commitment to fostering a collaborative work environment has contributed to the efficient daily operations of the Medical Department.

I have also developed expertise in managing medical staff credentialing, Employee Health Services, and clinical rotation coordination. I have overseen physician scheduling, ensuring well-organized coverage, and have streamlined administrative functions such as payroll processing and entitlements for the Medical Department Staff.

My early career experience in customer service has equipped me with excellent conflict resolution skills and a commitment to customer satisfaction. I have been recognized for outstanding performance through multiple certificates and incentives, demonstrating my dedication to delivering exceptional support.

I am excited about the opportunity to contribute my extensive experience, strong leadership skills, and commitment to operational excellence to your organization as an future employee . I am confident that my skills and experience make me an excellent fit for this role, and I look forward to the opportunity to discuss my candidacy further.

Thank you for considering my application.

Sincerely,

Nicolette Armstrong

Attachment: resumé

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