It Infrastructure Business Operations

RESUME Vijay Sharma

E-mail : ***************@*******.***

Summary :

IT Head with fifteen years of complete IT Management experience offering a unique combination of creativity and analytical skills, with the ability to asses cost-effective solutions, project planning and management, project execution, information systems support and problem resolution. Strong track record in creating strategies for improvement of internal operations and workflow for various departments and business operations, while providing a solid skill set in project documentation, budget planning, teamwork, and leadership.. Two implement of SAP Basis with Bansali Engineer Polymers & HDOL . Skills & Competecies:

HARD SKILL TECHNICAL TOOLS LANGUAGE

Business

Disaster recovery

Networking & hardware

Risk Management

Recruiting & training

IT Infrastructure

Teamwork &

collboration

IT Management

ERP Implement

IT Budget Management

Software Management

Vendor Management

Technical Management

Cisco switch.

Microsoft exchange

Server

Router

Firewall

Antivirus (Sophos)

Hindi

Marathi

Gujarati

English

Dogra

Employer – Erum Export Pvt Ltd., Aug 2018 to Till Date Positon : IT Head – Noida

Responsibilities:

• Manage the IT audit & IT Infrastructure of Noida, Tirupur Plant (Tamilnadu) location.

• Control and monitoring Navision business centre & Manage the end to end planning with Navision team.to work smoothly.

• Manage to Maintain, support of IT System, including server, pc’s software license,

& peripherals of the infrastructure.

• Training to users on Navision Erp as per the company base.

• Coordinate with overseas branches Spain, Bangladesh. Moraco, & Australia

• Planning with team for implement of infrastructure applications

• Handling Vendor management for New Procurement's and AMC Contract, and Licenses Renewals

• Handling team of 9 persons & provide the training for new implement.

• Coordinate with outside vendor to improve the business operations for implement project.

Employer – Rapid Infosolution May 2015 to July 2018 Position : Sr. IT Manager – Bangalore, Chennai, Delhi Responsibilities:

• Manage the E4e Health care project Noida & Chennai.

• Responsible for the entire IT system Procurement management including systems, applications, network, hardware, database, desktop support & managing CCTV.

• Planning budget of IT essentials in the organization and Vendor management.

• Coordinate with E4e IT engineer Delhi –NCR (Noida) & Chennai.

• Responsible for the entire IT system infrastructure management including systems, applications, network, hardware, database, desktop support.

• Maintain, Monitor, Audit-IT, ITGC, & Data Migration systems for continual improvement.

• Ensuring security of the existing IT Setup including network, Sophos Antivirus, IT devices, and Applications

• Planning IT infrastructure requirements based on the existing projects and keeping future requirements in mind.

• Allocating responsibilities to staff in order to provide better end-user interface, quality of service and efficient customer support

• Planning budget of IT essentials in the organization and Vendor management.

• Providing troubleshooting solutions in times of IT disasters on Desktop, Application.

• Network level in the organization.

• Ensuring Data Protection, testing and implementation of new techniques. Employer -HINDUSTAN DORR-OLIVER Nov 2009 to May 2015 Position: Sr. IT Manager – (Mumbai)

• Strengthening the IT infrastructure through to implementing new technologies.

• Responsible for hardware and software installation, maintenance and repair

• Performing routine audits of systems and software.

• Manage the IT budgets and expenditure on hardware and software.

• Developing & maintaining the company IT systems, software and databases.

• Recommending and implementing improvements and efficiencies

• Having excellent time management, confidentiality & communication skills.

• Having strong IT, commercial, planning and budgeting skills

• Management of server software and associated backup routines

• To evaluate, test, advise, train and support I.T. related projects

• Procurement of IT hardware, software and maintenance products & services

• Responsible for the recruitment and training of new staff .

• Maintaining documentation of changes regarding users, functions & systems

• Managing the internal & hosted network infrastructure including: firewalls, servers, switches and telephony.

Reporting To : V.P

Projects : Implement of the network At Bathinda, Jaipur, Andhra, sites

• Implementation of ERP (SAP R/3) Modules through the organization at all the sites.

• Implementation of Central Planning

• Platform including Primavera & MSP through all the sites of organization Installation of V-SAT & Coordinate with the engineer. Employer-Netaccess India Pvt LTd May 2006 to Nov 2009 Position: Team Leader - IT Infrastructure Management service- Maharashtra & Guj. Handling West and North Region and a team of 70+ Engineers all over both Region.

• Handling “Murugappa groups of company’s” Parry Agro, EID Parry India Limited, Coromandel International, Cholamandalam MS General Insurance, Cholamandalam Investment & Finance Company Limited, Tube Investments of India Limited, Carborundum Universal Limited (CUMI), Coromandel Engineering Limited, Parry Murray & Company Limited, Polutech Limited, Sterling Abrasives Limited, Murugappa Morgan Thermal Ceramics Limited, Kadamane Estates The company, Parry Agro, C G Power, TIMF, TBW, TICI,TPIetc..

• SLA Management: Responsible for the Management of IT operations as per SLA and conduct the IT Audit as per IT policy. Managing IT infrastructure as per various Security Audit Compliance

• Bring additional business from the existing clients

• Managing Key Accounts along with Business Development

• Prospecting for new clients

• To co-ordinate between the various teams such as pre-sales, delivery, etc and to ensure complete Account Management

• Installed online inventory system for entire Group for taking asset list.

• Managed and operated Centralized IT Helpdesk systems and Transaction Processing Centers.

• Reported on the performance of other locations and gave details to IT head regarding calls reports, problems pending, parts required.

• Contact to ISP and Venders take the follow up of pending problems

• Research, resolve and ensure proper support Plan, develop & direct the production system which involves manpower and time effectively so as to achieve the basic objective of quality

• Research, resolve and ensure proper support.

• Develop a strong team and ensure quality results are achieved.

• Handled renewal of AMC contracts of customers.

• Motivating the workforce to bring out their maximum effort in productivity. Employer-B.E.P.L BHANSALI ENGINEER POLYMERS Limited FEB 2005 April 2006 Position: IT System Officer At ABU Road (Rajasthan) Bhanasli Engineer Polymer Ltd (BEPL) is an ISO 9001 (2000) certified company, manufacturing polymers products like ABS (Acrylonitrle Butadiene Styrene) SAN (Styrene Acylonitryl) since 1990.

Responsibilities:

• Administrating & Managing computers in network, Desktop PC, Laptops etc‘s with windows 2k professional, windows XP, Win98 as O/S.

• End-user Technical Support for mails, Microsoft outlook and other applications.

• Coordinate with vendor for troubleshoot the VSAT, ISDN & Lease line problems.

• Established a Bluetooth network with USB Bluetooth dongle and a Nokia Mobile phone.

• Installation of SAP Clients & Oracle clients software to end users pc’s.

• Mangement of SAP users along with their Roles/Profiles and authorization.

• Providing support to users having authorization problems.

• SPAM, SAINT up gradation

• CCMS (Maintain operation mode & instances)

• Copy client / ABAP Dumps / Lock Entries / System Logs

• Monitoring Database status and the sizes.

• Planning the backup database calendar in offline in a month

• Release the Requisition as per request.

Employer-G.P.P.I.L Gujarat Positra Port Infrastructure Limited Aug2000-Jan2005 Position: Sr. IT Administrator At Mumbai (Fort)

Gujarat Positra Port Infrastructure Limited (GPPIL) is building the first fully integrated Special Economic Zone (SEZ) at Positra in Gujarat. Being a private enterprise it has the Government’s approval to build the SEZ and has thus begun with a head start. Responsibilities:

• Planning, Implementation & Managing of LAN

• Administrating & Managing more than 225 computers in network with Compaq server ML 350 having Advance windows 2000 server, Desktop PC, Laptops and Think client pc ‘s with windows 2k professional, windows XP, Win98 as O/S.

• Installation, Administration & Troubleshooting of mail server making smooth processing of mails. With Outlooks express and Ms outlooks

• Centrally administrating & Managing security of serves, Systems from Viruses with the help if E-PO Server.

• Scheduling Backups of servers on Alternate Basis, make sure of the Data Availability in case of server crashes

• Responsibility for maintaining minimum downtime of the system as whole in LAN Environment

• Maintaining the security by updating with Latest Norton Anti-Virus updates on servers, Desktops, & laptops regularly.

• Contact to others location in Delhi, Ahmedabad, Jamnagar take the situation for they’re technical and solve the problem with help of videoconference. Other wise contact with there vendors.

• End-user Technical Support for mails, Ms Office, Ms project and other applications.

• Vendor level calls management.

• Updating the Latest patches on servers as per available

• Project Carried during the periods:

• Installed and configured Ms Exchange 2000 evolution period with help of Microsoft people created 20 users account configured local and internet mails for accessing though ms exchange, Internet Explorer, Ms outlook etc.

• Installed router 700 series for Internet connection for ISDN line 128 kpbs.

• Upgraded the server’s Windows NT 4.0 to windows Advance 2000 server. With the high configure.

• Installed the Compaq EVO Thin Clients pc’s. Configured Account, Network and windows & Terminal client

• Installed the videoconference of Tenburg 800 in 4 locations with 128 Kbps ISDN lines.

• Designed, Implemented & Managed the shifting process of LAN Network, Server & systems to other location successfully.

• Solved Network Collision problem which affected LAN comprising of 30 Pc’s Academic Background

Pursuing .net from Ducat (Noida)

MBA IT from Sikkim Manipal University 2011

BSC - IT From Bundalkhand university (Jhansi) by Correspondence since 2003.

Completed Cisco Certification [CCNA 2.0] April 2002

Diploma in Networking Engineer from CMS Institute, May 1998-June 1998

Diploma in Computer Management, and Diploma in Computer Hardware & Assembling from A-PLUS Computer Education Center, Dadar

.

Personal Information

Name : Vijay Sharma

Present Address :

17/17, Pocket 7, sector 82, Noida 201305

Permanent address

Email id

: A 1/5, Shanti Appt. sector-11 Nerul Navi Mumbai. ***************@*****.***

Phone 993******* & 816-***-****

Date of birth : 2nd Dec 1976

Passport no. : F 8067036

Nationality : Indian

Native place : Himachal Pradesh

Yours Sincerely

[Vijay]

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