Scrum Master /Project Management

Ndubueze Anyado

ad8ie5@r.postjobfree.com • 720-***-****

LinkedIn Profile • Denver, CO

Agile Project Management & Certified Scrum Master

Resourceful and profits-driven executive with a credible track record of delivering large-scale, multi-million-dollar projects within scope, time, and budget while maintaining the highest quality standards.

Demonstrated success in developing strategic plans and implementing efficient internal communication strategies to facilitate improved operations and efficiency. Instrumental in coordinating project finances, staffing requirements, and life cycle tasks to comprehensively manage all facets of implementation and execution of complex projects. Dynamic change management expert with a robust background in leading successful organizational change initiatives across diverse industries. Possess effective communication, interpersonal, and conflict resolution skills with an ability to nurture relationships with clients, stakeholders, and team members as well as fostering a culture of continuous improvement and innovation, to ensure project success.

Accomplishments

Exceeded sales targets by +120%, as well as delivered $100M+ in revenue through consistent, high-performance sales strategies.

Commended for fortifying company presence within existing accounts and increasing market share by +80%.

Maximized customer satisfaction ratings and increased retention by 100% by driving the client relationship evolution model and serving as the focal point of contact for C-level clients.

Generated a high return on investments by +100% through the development and execution of a successful product awareness campaign.

Career Experience

Wellness Plug LLC, Denver, CO

Agile Project Management/Certified Scrum Master 2023 – Till Date

Proficiently conducted business analysis, translating complex requirements into comprehensive user stories and technical specifications.

Responsible for facilitating Scrum events including Sprint planning, Daily Stand-ups, Sprint Reviews and Sprint Retrospectives.

Ability to identify and remove impediments or obstacles that hinder the progress of the development team.

Responsible for coaching and mentoring the Scrum Team, Product Owner and Stakeholders on Scrum principles, practices, and values.

Orchestrated project timelines and managed resources as a seasoned project manager, ensuring deliverables met quality standards within set deadlines.

Responsible for helping individuals and teams understand their roles and responsibilities within the Scrum framework in order to promote continuous improvement.

Responsible for monitoring the progress of the team during the Sprint and also tracks key metrics such as Sprint velocity, burn-down charts and impediment resolution.

Applied Agile methodologies as a skilled Scrum Master, fostering collaborative environments and empowering teams to adapt and innovate.

Bridged communication gaps between stakeholders and technical teams, ensuring alignment of business goals with project outcomes.

Led requirement workshops, balancing business needs with technical solutions while optimizing resource utilization and budget allocation.

Delivered high-impact projects by leveraging a unique blend of analytical skills, leadership, and Agile methodologies, in exceeding stakeholder expectations.

Zyetechcom Integrated Services Nigeria Ltd., Lagos, NGA 2016 – 2022

Director of Operations & Project Management

Spearheaded the management of a diverse portfolio of 500+ telecommunication infrastructure towers valued at $50M+. Delivered inspirational leadership to sales and operations team members in defining project roadmaps and converting business objectives into actionable operational plans while acting as an ambassador. Provided expert-level supervision to contractors and subcontractors in executing a turnkey GSM site expansion roll-out project and building billboard sites, water stanchions, and rooftops. Monitored, analyzed, and evaluated capital expenditure (CAPEX) and operating expenditure (OPEX) trends for the company to ascertain compliance with legal and regulatory requirements. Investigated operational and business continuity risks and proactively implemented mitigation strategies to ensure complete product awareness and minimal impact on the business.

Empowered and influenced SMs, managers, supervisors, and the FSEs, regarding network operations maintenance, departmental goals, and requirements awareness, through frequent training sessions.

Built and sustained strong and mutually beneficial professional relationships with supplies, sponsors, and stakeholders to ensure the availability of essential items in a timely manner.

Contributed toward the attainment of short- and long-term financial goals by shaping, designing, and implementing comprehensive business strategies along with managing functional budgets.

Achieved optimum levels of customer satisfaction by offering top-notch project management services.

Orchestrated the end-to-end project life cycle, managing project scope, timelines, and budgets for complex initiatives.

Collaborated with cross-functional teams to define project goals and deliverables, ensuring alignment with strategic objectives.

Conducted comprehensive risk assessments and developed mitigation strategies, contributing to on-time project delivery.

Implemented Agile principles and practices, including Scrum and Kanban, fostering a culture of continuous improvement.

Established and led Agile ceremonies such as Sprint Planning, Daily-Stand-ups, Sprint reviews, and retrospectives.

Coached and Mentored team members on Agile best practices, promoting self-organization and collaboration.

Served as Scrum Master for multiple Agile teams, facilitating Sprint planning, backlog refinement, and Sprint reviews.

Removed impediments and obstacles to ensure a smooth workflow, resulting in a 15% increase in team velocity.

Worked closely with Stakeholders and Product Owners to prioritize backlog items, maintaining a well-defined product backlog.

Facilitated effective communication within the teams and across stakeholders, ensuring a shared understanding of project goals.

Helios Towers Nigeria Ltd., Ikoyi, Lagos, NGA 2008 – 2016

Agile Key Account Manager - (Airtel Nigeria Account) (Etisalat Nigeria Ltd. Account)

Applied Agile principles to key account management by ensuring adaptability and responsiveness to customer’s needs.

Utilized Scrum ceremonies and artifacts to enhance collaboration, including sprint planning, backlog refinement, and sprint reviews.

Fostered strong relationships with key clients through regular engagement and collaboration.

Conducted customer feedback sessions using Agile techniques to identify areas for improvement and prioritize future enhancements.

Served as the Scrum Master for the key account management team by facilitating Agile ceremonies and maintaining Scrum artifacts.

Led cross-functional teams in Agile processes by fostering self-organization and improving overall team performance.

Collaborated with clients and internal teams to define project goals, deliverables, checklists, and definition of done.

Implemented Agile metrics to track and report on key account performance and customer satisfaction.

Utilized Agile reporting tools to provide transparent and real-time insights into project progress and client interactions.

Instilled a culture of continuous improvement within the key account management team by leveraging on Agile retrospectives and feedback loops.

Merit Telecom (Nig.) Ltd., Lagos, NGA 2008-2008

Technical Project Manager

Planned, initiated, controlled, and executed various technical and engineering projects, including indoor & repeaters solutions, RF optimization, and technological transmission, within time and defined budgetary constraints. Administered the involvement of internal business units and minimized implementation costs with service partners/third party suppliers. Demonstrated strong administrative competence in backing business development initiatives, addressing technical/engineering issues, and handling tender/bidding applications and proposals. Drafted and prepared project progress reports and presented to the general manager and managing director on a regular basis.

Ensured seamless delivery of technical project management services to customers and internal organizations while managing all elements of a project, including work breakdown structures, resource requirements, task accomplishments, project deliverables, critical paths, and dependencies.

Setup internal project management methodologies, standards, procedures, guidelines, and tools by working side-by-side with the operations manager.

Improved standardization and efficiencies in all aspects of project management and business tasks through the utilization of internal PM resources and tools.

Formulated a system of training and quality assurance to share learnings at regional and national level.

Provided regular project status updates to leadership and stakeholders by fostering transparency and trust.

Collaborated with Product Owners, Development Teams, and QA to streamline communication and improve cross-functional collaboration.

Alan Dick & Co (West Africa) Ltd., Lagos, NGA 2007-2008

Project Manager - Operations,

Reports and accountable to the Director of Operations/General Manager/Country Manager.

Supervision of contractors and subcontractors for a turnkey GSM site expansion roll-out project for MTN 79 BTS sites.

Planning and managing budgets for markets worth US$50m and above.

Manage Inflow and Outflow of all departmental processes in the required time frames.

Manages all assigned staff or contractors.

Project planning and implementation reporting.

Liaison with customers to ensure adherence to project specification.

Assist in Business Development.

Monitor quality control, health, and safety procedures.

Co-ordination of all sites works for preliminary works to commission and ensuring that works are carried out as per work schedule.

Prepare weekly and monthly reports.

Ensure that all subordinate departmental staff always adhere to predetermined processes and best practices.

And any other job that may be assigned from time to time by the Management and to work extended hours if required.

Co-ordination, Deployment and Project Management of the Initiation, Planning, and Implementation & Operation/Installation of In-Building Coverage Solutions (IBC) for the GSM networks operations.

Co-ordination and Implementation of Civil work activities for Huawei/Etisalat at the ET switch.

Supervision of contractors and subcontractors for a Turnkey GSM site expansion roll-out project for Visaphone BTS sites.

Motorola Nigeria Ltd., Lagos, NGA 2004-2007

BSS/OSS - Project Implementation Team Lead,

Supervision of contractors and subcontractors for a turnkey GSM expansion project for M161/M158/M122/M105 sites including, SAQ, Civil/Site built (TSS & DCP), Electrical and BSS System planning & dimensioning and Transmission (PDH&SDH), PCU and BTS/BSS upgrade for CELTEL, Nigeria.

Project Managing Ericsson on the TX installation/Implementation/TX roll-out for the Motorola/Airtel/MTC turnkey roll-out project.

Lead and supervise a team of Rollout/Implementation Engineers.

Supervision and feedback on contractors’ competence for civil and electrical works as well as tower erection.

Acceptance of civil, electrical and tower works and endorsement of appropriate payment documents (ATP).

Liaison with other telecom vendors and planning and engineering team to ensure speedy and efficient installation and commissioning of equipment.

Manage interfaces between all project parties and disciplines and implement an efficient handover with the operations teams.

Involvements in the development of Project Executions Plans, ensuring that resources, organization, project schedule and contract strategies are appropriate.

Managing stakeholders and clients’ expectations.

Ensuring that the project follows the mandatory project management system and assurance processes.

Ensuring strict adherence to project quality, health, safety, environmental, cost, and schedule guidelines.

Managing and communicating the project performance.

Managing and overseeing the construction phase of the project.

Close involvement with the commissioning aspects of the project execution phase.

Liaising with the operations team to ensure that the handover of systems is planned and managed efficiently, and all documentation is in place to effect final handover to operations.

Installation, commissioning, and integration of GPRS/PCU.

Installation, commissioning, and integration of BTS.

Installation and commissioning of BSC and XCDR.

Integration of BSC/XCDR/MSC.

Install, supervise installation of ancillary RF equipment.

Commissioning and faulty finding of complex cabinet.

Database interpretation.

Total field support of the BSS (Implementation/maintenance).

Total field identification.

Produce Acceptance Test Procedure (ATP).

Support software changes.

Ability to check databases.

Knowledge of BSS performance.

Fault finding and troubleshooting on BSS equipment using MMI and OMC-R.

Effective use of the EMON tool to gather information pertaining to system problems.

Making database enhancements as a result of the data gathered and subsequent diagnosis.

Reliance Telecoms Ltd., Lagos, NGA 2001-2004

Project Implementation & Transmission Engineer,

Cell site acquisition, map, and surveys.

Site locations, preparation and setting up of the BTS centers within the deploying areas.

Supervision of projects and contract execution of all grades that were done to the preparatory of the Base Transceiver Station (BTS) sites.

Supervision of the installations and erections of the 43m Tower and ancillary equipment in our CDMA network.

Integration/maintenance of ERICSSON RBS 1127 at the BTS sites.

Integration/configuration/maintenance of ERICSSON MINI LINK radios both the Outdoor Unit (ODU) and the Indoor Unit (IDU).

Integration/maintenance of NORTEL BTS in the first phase of project between RELTEL, NIGERIA and NORTEL, USA for the deployment of transceivers stations.

Install/commission/integration/maintenance of HARRIS MICROSTAR MICROWAVE radios of frequency 7GHZ, 8GHZ, 13GHZ and 15GHZ radios both (ODU and IDU).

Microwave path design and calculation of Links Budget.

To swiftly diagnose and clear alarms or any fault by trouble tickets.

To implement approved software changes as directed by change requests.

To ensure that all planned networks expansion takes place on schedule, Transmission spectrum, Transceivers upgrades and downgrades.

To administer accurate data within the current Engineering database, i.e., tracking of RFQs and orders placed with vendors and any charges thereof. Co-ordination of the acceptance testing of all delivered links.

Maintain a comprehensive set of records of all transmission links, BTS sites and spares.

Practical knowledge of Radio Frequency (RF) optimization and alignments.

Microwave antenna path survey for network optimization and effective deployment using point to point antenna alignment.

Network plans and designs for the various cities using (PDH) system.

Network plans and design for large cities using (SDH) system.

EI distribution and termination of tributary cables for the interconnectivity between the existing NORTEL BTS to the new ERICSSON RBS at the cell sites and interconnectivity with other telecoms company.

Installation and monitoring of daily basis of power equipment installed at the switching center and base transceivers sites e.g., inverters, controllers, rectifiers, and batteries.

National Electric Power Authority District Office, Yola, NGA 2000 - 2001

Power/Electrical Engineer,

Responsible for the coordination and implementation of all technical activities on the premises of all assigned projects.

Conducts, and coordinates assigned engineering work, monitors work for compliance to applicable codes, accepted engineering practices and standards.

Responsible for ensuring technical accuracy of every specific design detail of assigned projects according to documented methods and plans in accordance with the company's approval method of project execution.

Participates in client/contractor meetings and required to resolve all client's engineering and some delegated management project issues.

Installation of transformers and Ring Main Unit (RMU).

Installation of high-tension armored cables.

Maintenance/Operation of NEPA equipment and ancillary parts.

Routine check on NEPA equipment and fault – finding/troubleshooting.

Technical Skills

Utilized project management tools such as Jira and Trello for task tracking, sprint planning, and backlog management.

Applied Agile project management principles to software development projects, ensuring alignment with industry best practices.

Familiarity with relevant technologies and tools used in the organization’s projects such as Microsoft Teams, Confluence, etc.

Education

MSc in Project Leadership & Management

Regis University, Denver, CO, USA

MBA in International Business Management

Lagos-State University, Lagos, NGA

B.ENG (Electrical Engineering)

University of Nigeria, Nsukka, NGA

Contact this candidate