Customer Service Representative
Resume:
Caty Claros
Orellana
Details
Dallas, 74523
United States
ad8hbz@r.postjobfree.com
NATIONALITY
Honduran
DATE OF B I RTH
August 10 2003
Skills
Ability to Work Under Pressure
Teamwork
Communication
Customer Service
Fast Learner
Adaptability
Ability to Work in a Team
Ability to Multitask
Languages
Spanish
English
Profile
Hardworking College Student seeking employment. Bringing forth a motivated attitude and a variety of powerful skills. Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Experienced and effective Restaurant Manager adept in all aspects of successful restaurant management.
Employment History
Manager Assistent, Pollo Regio, Dallas TX
J UNE 2 0 2 3 — AUGUST 2 0 2 4
• Ensured team members had the resources, tools, and training needed for success
• Analyzed data and evaluated survey feedback to identify areas of improvement
• Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
• Greeted customers in a friendly and professional manner Cashier, Pollo Regio, Garland Tx
OCTOBER 2 0 2 0 — J UNE 2 0 2 3
• Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
• Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
• Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
• Operated a POS system to process payments, refunds, and exchanges Education
High School Diploma, Berkner High School, Richardon tx JANUARY 2 0 1 9 — MAY 2 0 2 2
Graduated with Awards on AP Spanish Language Class and certificate of academic excellent in Spanish and Literature class.
Still in role, Richland Collage, Dallas TX
AUGUST 2 0 2 4 — PRESENT
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