Gisela A. Ponce Castro
Bank Teller / Financial Associate
Contact
Baytown TX 77521
Cell phone 281-***-****
ad8h4j@r.postjobfree.com
Objective
My goal is to acquire gainful career in the field of financial services. My primary objective is to support the functioning of business by ensuring exceptional customer service while creating a positive and productive work environment, having great communication with team members and setting clear goals.
Education
Educational Paraprofessional Certification
Veterinary Assistant Certification
Lee College, General Studies (some college)
High School Diploma
Key Skills
Microsoft Word, Power Point and Email management
Bilingual communication in English and Spanish
Problem-solving
Computation skills
Experience
SEPTEMBER 2013 – MARCH 2015
Hostess and Curbside cashier Baytown Johnny Carino’s
Delivered great service by welcoming customers into the restaurant while also being responsible of the to-go orders, taking payments and getting the orders ready.
MARCH 2015 – AUGUST 2015
Insurance Agent Baytown Penny Insurance
I was responsible for selling auto insurance policies, taking payments, and answering phone calls with customers inquiries.
Educated customers about our insurance policies ensuring the best option for them.
Contributed to the growth of the company by reaching a specific goal of policies opened every week.
JUNE 2016 – DECEMBER 2019
Cashier and Sales Floor Associate Baytown Marshalls
Delivered excellent customer service as a cashier as well as a floor associate, answering phone calls, solving questions and inquiries from clients.
As a cashier I was also responsible for selling and opening a minimum of 10 credit cards every week.
AUGUST 2019 – APRIL 2021
Paraprofessional Travis Elementary
Assisted all bilingual and Especial Education students from 3rd - 5th grade.
Aid teachers on tasks such as making copies, sending emails, grading students’ work and organizing paperwork as well as the classroom.