General Manager Social Media

RYAN THACKABERRY

415-***-**** ad8h06@r.postjobfree.com

OBJECTIVE

Seeking a General Manager position or a Director of Food & Beverage in a new or established restaurant group and/or hotel where my seasoned leadership skills will contribute to meaningful financial results, guest satisfaction and employee satisfaction.

PROFESSIONAL EXPERIENCE

Manna @ The Lobster Inn – Southampton, NY

Director of Operations

oHired to reopen a very busy, well-known establishment in the South Hampton community coming out of Covid

oHired & created training program for new staff gearing up for the Summer season

oImplemented all systems (POS, Inventory, reservations, accounting & HR)

oSetup social media accounts, created marketing strategies and assisted with creation of website

oCreated and Implemented bar program while setting up vendor accounts and get best pricing as well as sponsorships

02/22 – Present

The Maidstone Hotel & Restaurant- East Hampton, NY

10/2019 – 1/2022

General Manager

o Hired to revive the brand and bring hotel back to the forefront of the Hamptons community

o Managed all day-to-day operations of a 30-room boutique hotel and 120 seat restaurant/bar/lounge o Brought food cost down to 28% with Chef

o Increased Check Average from $75 - $105 during tenure

o Over $12m sales annually

o Created a craft cocktail program and partnered with Veuve Cliquot to launch a brunch series

Ravel Hotel – New York, NY 08/2018 - 09/2019

Director of Operations

o Oversaw day to day operations of 160 room hotel including 4 F&B outlets

o Hired and trained over 100 new employees for summer business

o Successfully opened 15,000 sqft pool club with 75 cabanas, 2 bars, 1 outdoor grill, and 2 DJ stages o Maintained a Labor Cost at 20% while improving training and service, Maintained Food Cost at 30%

o Increased Check Average from $50 - $65

o Analyzing sales figures and devising marketing and revenue management strategies

Morimoto, Maui, HI 08/2015 - 07/2018

General Manager

oSales over $14m, increased annually by 8% during tenure

oRaised Catering Sales 10% within 18 months.

oReduced management turnover to 0 through mentorship

oReduced liquor cost from 21% to 16%

oRe-created beverage program and menu design for all 5 corporate locations

Tabard Inn Hotel & Restaurant – Washington DC 07/2012 - 07/2015

General Manager

o Managed all departments Restaurant/Bar, Kitchen, Front Desk, Maintenance, Housekeeping, HR, accounting & Special Events. Creating social media, HR & Accounting departments from ground floor

o Grew sales from $14m to over $17m annually within 2 years

o Managed bar cost to 19%, labor cost to 22% & food cost to 29%

o Crafted and applied all Standard Operating Procedures for new departments.

Kimpton Hotel’s, Sir Francis Drake (Scala’s Bistro) 02/2009 - 06/2012

General Manager

o Oversaw the operations of Kimptons “Flagship” restaurant along with Celebrity Chef Jen Biesty at the helm of the kitchen

o Grew sales from $15m to over $17m annually within 3 years

o Managed bar cost to 17%, labor cost to 20% & food cost to 29%

o Assisted in the operations of the rooftop lounge “Harry Denton’s Starlight Room” when needed as well as hosted many new events in that space

Past Branded Experience

Kimpton Hotels

Hyatt

EDUCATION

Sonoma St. University

Bachelor’s Degree - Business Management

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