Customer Service Behavioral Health
Resume:
Sydney Stovall
Summary
Highly organized and personable person with experience providing exceptional customer service. Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues; talent for quickly resolving issues prior to escalation.
Qualified Individual of 9 years experience in the service industry and 2 years in behavioral health looking to obtain more skills and experience.
Education
Lake Highlands Highschool, Dallas, Texas
●High School Diploma
●Graduated - June 2014
Collin College, Plano, Texas
●N/a
●I have done my basics at college.
●Deferred - May 2015
Employment History
The Porch
Server
December 2023 - Present
Customer service/greeter. Customer service/greeter, help maintain cleanliness and appearance of restaurant. Take food and drink orders. Answered phones, handled money and food handling and preparation. Train new staff.
The Helm ABA
Registred Behavior Technican
May 2023 - December 2023
Responsibile for implementing behavior plans by Board Certifited Behvior Analysts to help individuals with developmental disabilities learn new skills and reduce challenging behaviors.
The Porch
Server
January 2022- May 2023
Customer service/greeter, help maintain cleanliness and appearance of restaurant. Take food and drink orders. Answered phones, handled money and food handling and preparation. Train new staff.
Sixty Vines
Server
November 2021- December 2021
Customer service/greeter, help maintain cleanliness and appearance of restaurant. Took food and drink orders. Answered phones, handled money and food handling and preparation.
Behavior Network
Frontline behavioral therapist
February 2021 - November 2021
Run behavioral intervention programs for children with autism.
Boomerjack’s Bar and grill
Bartender/ server
September 2020- February 2021
Customer service/greeter, help maintain cleanliness and appearance of restaurant. Took food and drink
orders. Answered phones, handled money and food handling and preparation. Serve and make over 100 drinks in a night.
Five Sixty by Wolfgang Puck, Dallas, Texas
Hostess
December 2018 - June 2020
Answer phones and make reservations over phone and email. Calling 100’s of guests to confirm reservations. Write down voicemails to be called back. Greet and sit guests upon arrival manage table rotation and guest seating.
Lazy Dog Restaurant & Bar, Addison, Texas
Server January 2018 - December 2018
Customer service/greeter, help maintain cleanliness and appearance of restaurant. Took food and drink orders. Answered phones, handled money and food handling and preparation.
Red Hot and Blue, Dallas, Texas
Catering associate and Delivery driver June 2017 - January 2018
Took delivery orders over phones processed payments and talked out orders with guests. Made sure each individual guest was accounted for upon putting there order together. Sent order to over 4 different restaurants.
Package deliveries, calling guests upon arrival set up and break down after order was done.
True Food Kitchen, Dallas, Texas
To-go Server September 2016 - June 2017 Customer service/greeter, help maintain cleanliness and appearance of restaurant. Took food and drink
orders. Answered phones, handled money and food handling and preparation.
Humperdinks restaurant and brewpub, Dallas, Texas
Cocktail waitress December 2015 - September 2016 Customer service/greeter, help maintain cleanliness and appearance of restaurant. Took food and drink
orders. Answered phones, handled money and food handling and preparation.
Red Hot and Blue, Dallas, Texas
Host/ Server/ Bartender May 2015 - December 2015 Customer service/greeter, help maintain cleanliness and appearance of restaurant. Took food and drink
orders. Answered phones, handled money and food handling and preparation
Professional Skills
●Customer service Sales
●Microsoft office Pos
●Training Allergies
References
Kaila Tokar
Friend
Chase Oswald
Husband
Sara Ben Shalom
Friend
Tina Kusari
Friend
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