Customer Service Services Representative

Samantha

Milinazzo

757-***-****

Samantharavenmilinazzo@

gmail.com Fredericksburg,

VA 23434

SKILLS/ABILITIES

• Strong written and verbal

communication skills

• Proficient organizational skills

• Analyzing and evaluating complex

information

• Efficient time management skills

• Work effectively in group settings

• Adapting to various environments

SUMMARY

Motivated Member Services Representative offering a strong work ethic, dependable effort, and positive attitude. Highly effective in fast-paced work environments. EMPLOYMENT HISTORY

Milinazzo Home, Fredericksburg, VA.

Career Sabbatical to Take Care of Children 2015-2023

• Effectively managed household tasks, schedules, and responsibilities in a timely manner.

• Manage multiple schedules for two adults and four children.

• Institute budgets for household necessities.

• Balance caregiving duties with household duties using time management skills. Sheena Rae Photography. Victorville, CA. Assistant 2012-2015

• Providing excellent customer service, addressing customer inquiries, and resolving issues swiftly.

• Loaded and unloaded equipment necessary for all events and activities.

• Effectively managing time and multi-tasking in a fast-paced environment.

• Organized all files from events for easy access for the photographer. Party City. Victorville, CA. Sales Associate/Floor Staff 2008-2009

• Provided excellent customer service, addressed customer inquiries, and resolved issues swiftly.

• Professionally collaborated with coworkers to meet common goals and provide customer solutions.

• Effectively managed time and multi-tasked in a fast-paced retail environment.

• Operated the cashier position in a timely manner and guaranteed customers a high level of customer service.

• Stocked and arranged merchandise on store shelves by following the store planogram.

• Recommended, selected, and helped locate merchandise based on customer needs and desires.

Holiday Skating Center. Victorville, CA. Cashier/ Party Hostess/ Janitor 2006-20008

• Providing excellent customer service, addressing customer inquiries, and resolving issues swiftly.

• Worked and maintained the snack bar by preparing food for customers.

• Operated the cash register.

• Ensured the snack bar was up to cleanliness standards, providing a proper food handling experience.

• Effectively managing time and multi-tasking in a fast-paced environment. Hollywood Video. Victorville, CA. Guest Service Representative 2006-20008

• Providing excellent customer service, addressing customer inquiries, and resolving issues swiftly.

• Provided an elevated customer experience to generate a loyal clientele.

• Answered questions about in-stock products with up-to-date knowledge of sales and store promotions

• Operated the cash register.

• Met weekly sales goals and quotas.

• Effectively managing time and multi-tasking in a fast-paced environment. EDUCATION

High School Diploma. Excelsior Education Center Victorville, Ca. 2008 PROFESSIONAL REFERENCES

Sheena Rae Passwater Professional Photographer 915. 401. 6803 Trish Murphy Party City General Manager 760. 954. 9240

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