Service Representative Customer

*** * ******* **, **** Chester, PA *****

152********

***********************@*****.***

TRAINING

2011–2015: National Institute of Heroes and Martyrs of Reform (INHMARE), Bachelor of Science and Letters.

2016-2019: Student of Industrial Engineering.

2019: (Graduation). from American College University (UAC). OTHER STUDIES

2019-November 2019: Postgraduate in Project Formulation and Evaluation in Logistics Process Management and Occupational Safety. English Course at E4CC (Advanced)

EXPERIENCE WORK (Internships) LAS MERCEDES FREE TRADE ZONE COMPANY 1) Method study on the production line.

2) Balance of production line.

3) Human Resource Management

2022 – WORK EXPERIENCE (SITEL-NICARAGUA)

Customer Service Representative (CSR).

2022 – WORK EXPERIENCE (INSPIRATION)

Customer Service Representative (CSR).

2023 - Last work experience. From August to October Warehouse in Amazon .

ABILITIES

1) Decision-making

2) Creative thinking

3) Empathy

Francisco Eliseo Salvatierra Navarrete

Industrial engineer

4) Teamwork

5) Speed of learning

6) Flexibility

7) Enthusiasm

LANGUAGES

Spanish: Native Language

English: Advanced

2023 Basic course Germán A1.1

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