Front Desk Sales Manager
Resume:
HEMANGI HARISH MOTA
Room No : **, Rohini appts; G.Gupte Road, 3rd floor, Above Renuka Hospital, Dombivli (w) 421202 ad8gsw@r.postjobfree.com 965-***-****
OBJECTIVE
To work in an environment which encourages me to succeed & grow professionally where I can utilize my skills & knowledge appropriately. EXPERIENCE
Marathon Neo Homes
Officer Front Desk
1. Greeting guests and clients.
2. Asking for refreshments.
3. Capturing the name & contact details of clients in register / tab. 4. Filling up enquiry forms as per the requirment of client. 5. Assigning a sales manager to show them sample flat & explain project details. 6. Maintaining marketing collaterals, stationary stock records & raising tickets for the same when required. 7. Answering calls & transferring the calls to the respective departments. 8. Mail handling & replying to the mails.
9. Maintaining excel for swipe/ cheque details (both hard copy & soft copy) and sharing the same with accounts department / accounts receivable department.
10. Preparing day end reports of walkings & bookings & share the same with HOD. 11. Maintaining chocolate records (both hard & soft copy) to share with admin team for ordering new stock. 12. Arranging conference rooms for meetings whenever required. 13. Make sure that office, lobby area & washrooms are kept clean, neat & tidy by co ordination with housekeeping team. 14. Preparing case studies when there is Clash between two sources (channel partner & presales team) and mailing it to HOD after attaching proofs.
15. Maintaining petty cash & auto fair cash for Bhandup site. 16. Organizing catering for internal meetings and events. 17. Taking accurate messages.
18. Organizing taxis, travels, couriers.
19. Some office managerial duties.
20. Provides general office support such as filing, sending and distributing cost sheets or KYC's, arranging client's site visit, etc. March 2022 - Till Date
Hotel Arvind Residency
Front Desk Executive
1. Greeting guests and clients.
2. Asking for refreshments
3. Capturing the name & contact details of clients in register / tab. 4. Taking room reservations of corporates on mails / online portal / calls. 5. Mail drafting & replying to mails.
6. Co ordinating with room reservation sites (Fab Hotels, Treebo, MMT, etc) for blocking rooms for VVIP guests. 7. Keeping records of guest's bill payments & outstanding dues & following up for the same. 8. Make sure for the safe checkout of guest from hotel. 9. Taking accurate messages.
10. Organizing taxis, travels, couriers.
January 2020 - January 2021
Maruti Suzuki Arena Delearship - Simran Motors - Airoli Showroom Hostess
1. Greeting guests and clients.
2. Asking for refreshments.
3. Capturing the name & contact details of clients in register / tab. 4. Taking the guest on a showroom walk-through to show tye new uofmgraded digital showroo. & explaining the basic details about the New Launched Vehicle.
5. Assigning a sales manager to guide the client on the purchase of new vehicle. 6. Taking feedback from the guest in I-pad during the time of exit. 7. Organizing catering for internal meetings and events. 8. Taking accurate messages.
9. Organizing taxis, travels, couriers.
10. Some office managerial duties.
July 2018 - January 2020
EDUCATION
SKILLS
1. Decision Maker.
2. 100% committed to work that is assigned to me.
3. Knows basic MS - Excel, MS - Word, MS - PPT.
4. Multi Tasker.
LANGUAGE
1.English
2. Hindi
3. Marathi
4. Kutchi (Jain)
ACHIEVEMENTS & AWARDS
1. Participated in many & won in some competitions like best handwriting, essay writing, treasure hunt & antakshri. 2. Completed the course of NCC (National Cadet Corp) & also completed my ATC (Annual Training Camp) Camp. 3. Worked as a committee member in K.M.Patel College & also have received certificate for having leadership skills & management skills. Hotel Mourya Residency- Thane
Front Desk Executive
1. Greeting guests and clients.
2. Asking for refreshments.
3. Capturing the name & contact details of clients in register / tab. 4. Taking room reservations of corporates on mails / online portal / calls. 5. Mail drafting & replying to mails.
6. Co ordinating with room reservation sites (Fab Hotels, Treebo, MMT, etc) for blocking rooms for VVIP guests. 7. Keeping records of guest's bill payments & outstanding dues & following up for the same. 8. Make sure for the safe checkout of guest from hotel. 9. Taking accurate messages.
10. Organizing taxis, travels, couriers.
January 2017 - June 2018
Unichem Industries - Masjid Bunder
Front Desk Officer
1. Handling inventory stock of medicines, injectiones, etc. 2. Preparing purchase & sales bills.
3. Payment followups from debtors.
4. Reception & admin work.
January 2012 - December 2016
MUMBAI UNIVERSITY
Graduation in Banking & Insurance
56.57%
April 2014
MAHARASHTRA BOARD
HSC
50.17%
February 2011
MAHARASHTRA BOARD
SSC
57.84%
March 2009
Contact this candidate