RACEL MANAOG ISIDRO
Permanent Address: ** SABANGAN, BINMALEY, PANGASINAN, PHILIPPINES
Current Address: Dd224 lot 281, 282 282 EXT & 348 Hanghau, Clearwater Bay Road, Sai Kung, Kowloon, Hongkong
Contacts: +852-****-****
**************@*****.***
OBJECTIVE
Experienced room attendant seeking housekeeping role where I can utilize my housekeeping skills and strong work ethics to bring the best service for the guests. With deep familiarity to cleaning tools and materials, positive attitude, time management skills, initiative and ability to work in a team environment, I am a worker that you can trust to attain the company’s goals.
WORK EXPERIENCE
Position: Domestic Helper
Employer: Tan Siow Ling
Duration: January 16, 2017 to Present
Address: Hanghau, Clearwater Bay Road, Sai Kung Kowloon, Hongkong
Duties: Household Chores
Gardening
Pet care
Car wash
Position: Waiter
Employer: Howan Tea House
Duration: May 2016 to October, 2016
Address: Clark, Pampanga, Philippines
Duties: Arrange table settings.
Welcome/ Greet customers and present menus.
Answer queries on menus and make suggestions to upsell, based on their preferences.
Take and serve orders.
Cooperate and communicate with fellow serving and kitchen staffs.
Deliver checks and collect payments.
Buss out/ clear out tables. Keep tables clean and organized at all times.
Respond to criticisms gracefully and politely.
Position: Houseboy
Employer: JR’s Catering Services (Fructuoso S. Bravo, Jr.)
Duration: January 2014 to April 2016
Address: Binmaley, Pangasinan, Philippines
Duties: Clean the house and catering tools and materials storage and organize them.
Help in catering materials inventory.
Help in delivering catering materials on the event venue.
Help in buying groceries, household and catering supplies.
Do simple carpentry works or repairs.
Run errands.
Position: Security Guard
Employer: New CNO Security and Investigation Agency
Duration: January 1, 2010 to May 31, 2013
Address: Dagupan City, Pangasinan, Philippines
Duties: Monitor property entrance.
Inspect and patrol premises regularly.
Secure all exit doors.
Ensure safety of employees and customers.
Authorize entrance of people.
Investigate security breaches, incidents and other alarming behaviors.
Deter and apprehend shoplifters in the stores.
Handle crisis and emergency situations with confidence.
Provide customer services when necessary.
Ensure all safety and emergency procedures are followed.
Record observations, informations, occurencies, and surveillance activities.
Report or inform managers of security issues in the store.
Maintain order and discipline at the area.
Coordinate activities with other security personnel.
Position: Room Attendant
Employer: Westlake Resorts Inc. (Hotel Sogo)
Duration: January 2007 to October 16, 2009
Address: Pasay City, Philippines
Awards/Recognition:
Honesty Award
Perfect Attendance
Employee of the Month
Masipag Employee of the Year
Duties: Responsible for the general cleanliness of all assigned area.
Perform cleaning duties to hotel rooms in a clean and orderly manner.
Prepare rooms for occupancy.
Make beds, replenish linens, clean bathrooms replenish bath care products,, dust furnitures,
vacuum carpets, sweep and mop the floor.
Bring soiled linens to laundry area.
Collect and dispose trash, waste, and other disposable materials.
Restock beverages and food items in the mini bar.
Maintain all equipment used in completion of housekeeping duties.
Address guest queries.
Ensure all assigned rooms are clean by the end of the shift.
Follow security guidelines.
Help guests retrieve lost items.
Report any technical issues and maintenance needs.
EDUCATIONAL BACKGROUND
Secondary: 2001 – 2005
University of Saint Anthony
Iriga City, Camarines Sur, Philippines
Elementary: 1995 – 2001
Buhi North Central School
Buhi, Camarines Sur, Philippines
SKILLS
Good communication skills
Ability to follow instructions
Excellent time management skills
Ability to work in a team environment
Excellent interpersonal skills
Professionalism
Organized
Flexible
Excellent customer service
RACEL MANAOG ISIDRO
Applicant
November 27, 2023