Customer Service Guest

Laura Hines

**** *. ********** ***, *** ***, Spokane, Wa. 99208 360-***-**** ****************@*****.***

PROFILE

* ***** ********** ** * Caregiver/NAC in various facilities

Experience in retail/courtesy clerk at a local Grocery store, local Dairy

2 years of experience in customer service, and guest service

EXPERIENCE

Kaler Residential Service July 2023-present

Helping developmentally delayed clients learning to become independent. Cooking, cleaning, bathing, outings, meals, appointments.

Target Inc. April 2021-Current

Cashier, customer service, Drive up, guest services. Learning mydevices, target programs, and equipment.

Amazon June2020-April 2021

Worked for Amazon warehouse- problem-solving, loading trucks, using pallet jacks, and learning computer programs.

Providence Saint Josephs Care Center

NAC 4/2018-June2020

Working as a NAC providing cares to the residents. Great team player. ADL’s, caregiving, and feeding.

AVALON Health and Rehab of Spokane

NAC 9/17-2020

Taking care of residents in a facility. Great team worker, and willing to learn new things. My skills including feeding, bathing, use of hoyer, sit to stand and apex, taking vitals and ADL’s.

HOME INSTEAD Senior Care

Caregiver for clients 01/16-2020

Working with a team of caregivers to take care of caring for clients in their homes. My basic skills here are bathing, cleaning, cooking, ADL’s, transportation to appointments, companionship

AVAMERE Olympic Rehab of Sequim

NAC 03/15-01/16

Took care of residents in facility. Great team working, and fast learner. My skills are feeding, SARA Lift, Hoyer lift, taking vitals, ADL’s

GRACE ELAINE Adult Family Home

NAC for a few residents in a home 10/14-3/15

Helping with cooking, cleaning, laundry, house hold cleaning, medications, bathing, companionship, dementia supervision

Country Living Adult Family Home

NAC in an adult family home, taking care of residents 3/13-3/14

Cooking, cleaning, putting residents to bed, bathing/showering, laundry, housekeeping, pet care, companionship

Sequim Health and Rehab

Training and NAC license, and care 10/12-3/13

Received my training and licensing at this facility, and did my first year as a NAC. Basic care, bathing, feeding, ADL’s, SARA LIFT, HOYER LIFT, taking vitals

Safeway of Sequim

Courtesy Clerk 10/09-9/10

Bagged groceries, picked up trash, cleaned bathrooms, brought in carts, clean up, carry out, customer service.

EDUCATION & ACTIVITIES

GED,GRADUATED March 2019

Nurses Aid Certified 2012-present

Dementia and Mental Health 2014

Homeschooled

Graphic Arts, self taught

Novel writer

Knitter

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