Mary Ann Jacob
Dedicated and compassionate social worker with experience in supporting
individuals and families facing diverse challenges. Proficient in conducting assessments, developing tailored intervention plans, and advocating for clients' rights. Skilled in crisis intervention, case management, and collaborating with multidisciplinary teams. Committed to empowering clients to achieve their goals and improve their quality of life.
Work History
2015-11 - 2016-09 Shop Assistant
ASDA, Altrincham, Cheshire, United Kingdom
Greeted customers entering store and offered assistance with requirements.
Remained calm and composed in tense situations involving angry or upset customers.
Checked incoming orders and organized new stock.
Completed daily tasks accurately and on-time to support shop needs. Organized shelves to remove slow moving items and add new merchandise.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions. 2010-07 - 2013-09 School Counselor
Govt. Girls Higher Secondary School, Neyyattinkara, Trivandrum, Kerala, India Maintained positive relationships with students, faculty, alumni, and administration.
Provided crisis intervention in response to emergencies, employing existing trust, and rapport to deescalate situations.
Supporting the Psychological, academic and social development of students
Meeting with students, parents, teachers and principal to discuss the needs of a child and possibly develop strategies to deal with any issues. Interacting with children to build positive and supportive relationships Supporting children dealing with any problematic behaviors Coordinating various school activities.
Barrie ON
ad8gbu@r.postjobfree.com
2010-05 - 2010-06 Family Counselor
Karunya Charitable Society, Vettinadu, Vattappara, Trivandrum, Kerala, India Conducted intake and needs assessments to set therapeutic goals and establish professional relationships with clients. Assisted clients in locating resources for housing services and financial assistance.
Rendered mental health and counseling services to clients, focusing on development of healthy relationships.
Maintained accurate and thoroughly documented notes and client records in accordance with licensing standards.
Delivered counseling services to families and couples dealing with familial issues.
Collaborated with other mental health professionals to create comprehensive treatment plans.
Counseled clients on concerns such as unsatisfactory relationships, divorce and separation or financial difficulties.
Educated clients and families on importance of mental health and self- care.
Countered problematic behavior with healthy alternatives to enhance mental, emotional and physical wellness and increase energy. Passionate about learning and committed to continual improvement. Education
2007-08 - 2009-05 Master of Social Work: Medical And Psychiatry St. Gregorios College of Social Science - Parumala, Kerala, India 2003-09 - 2007-07 Bachelor of Arts: English Linguistics And Literary Studies DB Pampa College - Parumala, Thiruvalla, Kerala 689626, India Certifications
2007-06 IATA Diploma