Customer Service Data Entry

Jacquelynn Moyle

San Diego, CA 623-***-**** ad8g95@r.postjobfree.com www.linkedin.com/in/jacquelynn-moyle

Superb written communication skills Excellent at interpersonal work relationships

Outstanding verbal communication skills Productive working alone or in group

Exceptional critical thinking skills Fast learner Organized Multitasker Can type 40 WPM

EDUCATION

A.A. General Studies, concentration in Healthcare Administration/Medical Records,

University of Phoenix, Phoenix, Arizona – 2015

PROFESSIONAL EXPERIENCE

Contractor (Vanguard)/Inbound Call Center Representative Remote San Diego, CA Oct. 2020-March 2023

Scheduling

Microsoft Office

Training

Data Entry

Employee Training

Phone Etiquette

Written Communication

Multitasking

Customer Service

Problem Solving

Time Management

Call Quality

Call Management

Cold Calling

Call Logging

Call Routing

Afterschool Care, Escambia County School District, Pensacola, FL Oct. 2018 – April 2019

Organized group activities for the 4th/5th graders

Took payments and entered them into the book

Made sure accounts for all children were paid and up to date

Paraprofessional, Burklo Home Inc., Hubert, NC July 2010 – Aug. 2010

Took autistic child on daily outings/field trips

Helped with daily living routine

Instructor, My Gym, Kailua, HI July 2008 – Dec. 2008

Taught basic gymnastic classes

In charge of safety of students and staff

Took payments for students’ accounts

Made sure accounts were up to date

Instructional Associate SPED, Laveen Elementary School District, Laveen, AZ Sep. 2006–Dec. 2007

One on one with special needs student

Helped teacher organize and prepare class

Helped student learn how to be a part of normal classes

In charge of safety of students and staff

Camp Counselor, YMCA, Peoria, AZ May 2007-July 2007

In charge of safety of campers and staff

Organized games and activities for the group of children I oversaw

Helped wit special needs child at camp by making sure he was always being safe

Went on field trips and helped organize outings

Gate Agent, Mesa Airlines, Phoenix, AZ Sept. 2005-Sept. 2006

Customer Service

Multitasked with loading plane and safety of customers

Organization of passengers

Took payments for upgrades and other amenities

Qualified to be supervisor

References available upon request.

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